Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Hiermon Mengestu

Alexandria,Virginia

Summary

Dependable server while successfully providing fast, high-quality customer service to guests in restaurant settings. Highly enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

4
4
years of professional experience

Work History

Server

Erickson Senior Living
Alexandria, VA
06.2022 - Current
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Served food and beverages promptly with focused attention to customer needs.
  • Improved customer satisfaction by providing exceptional service and addressing guest concerns promptly.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Bussed and reset tables to keep dining room and work areas clean.

Education

High School Diploma -

Edison High School
Alexandria, VA
06.2024

Skills

  • Wine service
  • Table Bussing
  • Food Preparation and Safety
  • Food Running
  • High-volume dining
  • Dining area maintenance
  • Exceptional customer service
  • Hospitality service expertise
  • Sales expertise
  • Team Player

Languages

Tigrinya
Professional Working

Timeline

Server

Erickson Senior Living
06.2022 - Current

High School Diploma -

Edison High School