Hieu Huynh
Pomona,CA
Summary
Aspiring IT technician offering years of experience in customer service. I am a natural problem solver and fast learner. I am a valuable asset to every group and project I have been a part of and I wish to do the same for your company.
Overview
2
2
Certifications
8
8
years of post-secondary education
14
14
years of professional experience
Work History
Associate
Amazon
Fontana, CA
01.2020 - Current
- Receiving/Stowing.
- Managing inventory.
- Teaching and leading other associates.
- Fixing technical and logistical issues that might arise in the distribution process.
- Problem solving
Volunteer IT Specialist
Bồ Đề Phật Quốc
Santa Ana, CA
01.2015 - Current
- Set up computer lab
- Set up and maintained network for entire temple
- Technical support for computer issues
- Responsible for distributing lectures online through streams and video on demand.
Driver
Uber
Pomona, CA
01.2016 - 01.2019
- Many years of experience behind the wheel
- Highly rated by riders
- Punctual and cautious driver
Crew Member
McDonald's
Pomona, CA
01.2015 - 01.2016
- Provided excellent customer service by greeting customers and ensuring orders were fulfilled to meet expectations.
- Took orders, prepared meals and collected payments.
- Maintained fast speed of service, especially during rush times.
- Worked front counter, drive-thru and other areas as needed.
Mentor
Viva Technology
City of Los Angeles, CA
01.2013 - 01.2014
- Mentoring youths at Viva Technology, Tutored many younger kids as part of club activities.
- Assists, motivates, and engages local middle school and high school students with several creative projects on STEM careers.
- Assisted youth with daily activities, including homework assignments, sports and fitness, art and literacy.
Sales Associate
Danny’s Tennis Shop
Rosemead, CA
01.2011 - 01.2012
- Handling of tennis equipment and inventory.
- Provided assistance to move sales and finances online.
- Used Microsoft Excel to organize date on company expenses.
- Filed documents on company vendors.
- Engaged with customers to effectively build rapport and lasting relationships.
Education
No Degree - Computer Science
Mount San Antonio College
Walnut 01.2012 - 01.2016
High School Diploma -
Rosemead High School
Rosemead 01.2008 - 01.2012
Skills
Computer Proficiency
Product and service sales
Planning and Coordination
Customer service
Problem Solver
Certification
Comptia A+
Technical Skills
- Basic skills in Java, Python, and C#
- Intermediate level understanding of object oriented programming
- My pet projects can be found at https://github.com/hhuynh15
Timeline
Comptia A+
04-2021
Associate
Amazon
01.2020 - Current
Driver
Uber
01.2016 - 01.2019
Crew Member
McDonald's
01.2015 - 01.2016
Volunteer IT Specialist
Bồ Đề Phật Quốc
01.2015 - Current
Mentor
Viva Technology
01.2013 - 01.2014
No Degree - Computer Science
Mount San Antonio College
01.2012 - 01.2016
Microsoft Office Certified
08-2011
Sales Associate
Danny’s Tennis Shop
01.2011 - 01.2012
High School Diploma -
Rosemead High School
01.2008 - 01.2012