Hieu Tran
Arlington,TX
Summary
Reliable and adaptable professional with extensive experience in fast-paced environments. Known for exceptional customer service and resolving issues efficiently, contributing to positive relationships and team productivity. Committed to continuous learning and professional growth, with a strong interest in pursuing opportunities in the healthcare field where I can develop new skills, support others, and make a meaningful impact.
Overview
5
5
years of professional experience
Work History
Lead Barista
Chelatte LLC
05.2021 - Current
- Led daily operations, ensuring high-quality beverage preparation and customer satisfaction.
- Trained and mentored new baristas on coffee preparation techniques and customer service standards.
- Utilized strong communication skills to foster a collaborative work environment among team members, resulting in increased productivity.
- Resolved customer complaints quickly and professionally, maintaining positive relationships with patrons.
Education
Bachelor of Science - Nursing
The University of Texas At Arlington
Arlington, TX05.2029
Skills
- Adaptability to change
- Attention to detail
- Exceptional customer service
- Reliable and dependable
- BLS (American Heart Assoc)
- Medical Terminology
Languages
English
Native or Bilingual
Vietnamese
Professional Working
Timeline
Lead Barista
Chelatte LLC
05.2021 - Current
Bachelor of Science - Nursing
The University of Texas At Arlington