Hifsa Ishfaq
Buffalo
Summary
Pre-med graduate with a biology degree and extensive clinical experience as a medical assistant and certified nursing assistant. Proficient in patient care, vital signs monitoring, and medication administration, with a strong focus on enhancing patient outcomes through effective communication and education. Demonstrated ability to collaborate with healthcare teams to ensure optimal care delivery and improve clinic workflow efficiency. Committed to providing compassionate, patient-centered care while adhering to regulatory standards and fostering trust with diverse patient populations.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Medical Assistant
Neighborhood Health Center
Buffalo
12.2024 - Current
- Assisted healthcare providers during patient examinations and procedures to enhance care delivery.
- Collected and documented patient medical histories and vital signs with accuracy.
- Educated patients on medication usage and health maintenance practices to promote adherence.
- Coordinated patient scheduling and follow-up appointments to optimize care delivery.
- Communicated with patients to address concerns and provide necessary information.
- Prepared specimens for testing and processed results promptly to ensure timely diagnostics.
- Maintained cleanliness and organization of examination rooms and medical equipment.
- Handled medical records confidentially in compliance with HIPAA regulations.
CNA
Sisters of Charity Hospital
buffalo
06.2022 - 08.2024
- Monitored vital signs and reported significant changes to nursing staff for timely intervention.
- Assisted patients with daily living activities, including bathing, dressing, and grooming.
- Educated patients and families on health management strategies to promote wellness.
- Documented patient information accurately in electronic health records for compliance.
- Maintained cleanliness and safety in patient rooms by adhering to infection control policies.
- Facilitated communication between patients, family members, and healthcare professionals.
- Provided emotional support to patients and families during recovery processes.
- Administered medications under supervision of licensed nurse while ensuring patient comfort.
Education
Bachelor of Science - Biological Sciences
University At Buffalo
Buffalo, NY05-2024
Skills
- Patient care
- Vital signs monitoring
- Medication administration
- Basic clinical procedures
- Infection control techniques
- Preventive health screenings
- Patient education
- Monitoring patient progress
- Electronic medical records (EMR/EHR)
- HIPAA compliance
- Sterilization techniques
- Specimen labeling
- Team collaboration
- Time management
- Data entry and administrative support
- Stocking supplies and lab equipment setup
- Inventory management
- Clinical trial assistance
- Diagnostic support
- Problem solving
- Adaptability
- Trustworthiness
- Professional bedside manner
- Emotional support
- Patient advocacy
- Interpersonal skills
Languages
English
Professional
Urdu
Professional
Hindi
Professional
Punjabi
Professional
bangali
Limited
Affiliations
- OB/GYN Physician Shadowing
Dr. Frech | Buffalo, NY
Hours: 96
Observed outpatient OB/GYN patient care, physician-patient communication, and clinical decision-making
Shadowed physicians and physician assistants during procedures including IUD insertions, Nexplanon insertions, colposcopies, and endometrial biopsies (EMB)
Gained exposure to interdisciplinary teamwork and women’s health care management
Certification
- CNA certification
- Geospatial workshop certificate
Volunteer Experience
Community work
Helping patients
Mosque/community events
Mentoring
Caregiving
Computer Skills
Proficient in Microsoft Word, Excel, Google docs, and PowerPoint
Timeline
Medical Assistant
Neighborhood Health Center
12.2024 - Current
CNA
Sisters of Charity Hospital
06.2022 - 08.2024
Bachelor of Science - Biological Sciences
University At Buffalo