Hikari Easter
Military Sales & Service Co.
Chesapeake,Japan
3
Languages
8
years of professional experience
Strategic professional with expertise in sales management, brand marketing, and team leadership. Holds a Bachelor's degree in International Business and Economics, majoring in Marketing and minoring in Business Management. Focused on driving brand growth, optimizing operational performance, and enhancing customer experiences. Aiming to leverage skills in strategic planning and merchandising to support organizational objectives.
Work History
Sr. Territory Manager
3 Years 2 Months- Sales & Brand Management:
- Managed promotions and sales strategies for premium brands including Lancôme, Yankee Candle, Bath & Body Works, Victoria's Secret, and Bose.
- Assisted Navy Exchange's relaunch of Victoria's Secret lingerie in Yokosuka, one of three stores selected, enhancing brand presence in the region.
- Organized Road Show events for Bose, driving customer engagement and brand visibility through interactive experiences.
- Team Leadership & Hiring:
- Recruited and trained personnel for key roles, such as Senior Account Managers and Account Managers, resulting in a high-performing team.
- Merchandising & Visual Planning:
- Directed merchandising strategies and ensured compliance with planograms for brands such as Yankee Candle, Bath & Body Works, Victoria's Secret, and Bose.
- Implemented localized marketing approaches to align with customer preferences, boosting engagement and driving sales.
- Administrative Support:
- Transition Planning:
- Led succession planning during relocation, ensuring operational continuity and effective training for incoming leadership.
- Developed and executed strategic sales plans to enhance market penetration across assigned territories.
- Led cross-functional teams to implement initiatives that improved customer engagement and retention rates.
Sales Consultant
1 Year 8 Months- Served as a representative for Action Link Tech, assisting customers with inquiries.
- Enhanced customer satisfaction by implementing proactive strategies to address needs and resolve concerns.
- Recommended products to customers, thoroughly explaining details.
- Established strong community reputation by fostering customer satisfaction and building lasting client relationships.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Developed community reputation through commitment to customer satisfaction and strong client relationships.
- Determined customer needs and interests to recommend Sony to customers.
- Welcomed customers upon entry to create a positive shopping experience. and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Performed tasks independently with minimal supervision to ensure efficient operations. with minimal supervision.
- Developed and executed sales strategies to enhance customer engagement and drive revenue growth.
- Analyzed market trends and customer feedback to optimize product offerings and improve sales approaches.
Sales Associate
7 Months- Engaged with customers to effectively build rapport and lasting relationships.
- Engaged with customers to build rapport and foster lasting relationships, enhancing customer loyalty.
- Greeted customers and helped with product questions, selections and purchases.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Increased sales by offering advice on purchases and promoting additional products.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Informed customers of current store promotions, driving additional sales and enhancing customer experience.
- Delivered exceptional customer service, enhancing shopper satisfaction and loyalty.
- Managed inventory levels, ensuring product availability and minimizing stock discrepancies.
Education
Bachelor of Arts - International Business and Economics
Skills
Sales Management
Brand Strategy
Account management
Promotional Campaigns
Marketing oversight
Performance tracking
Talent Development
Sales Optimization
Account coordination
Performance analysis
Marketing strategy
Brand promotion
LANGUAGES
English | native
Tagalog | native
Japanese | intermediate
Personal Information
Title: SR. TERRITORY MANAGER
Timeline
Sr. Territory Manager
Military Sales & Service Co.
10.2021 - 12.2024Read More
Sales Consultant
Sony
08.2017 - 04.2019Read More
Sales Associate
Navy Exchange
10.2016 - 05.2017Read More
Sophia University
Bachelor of Arts from International Business and Economics
Read More