Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hikmat Ruzi

Tacoma,WA

Summary

Dedicated customer service representative with expertise in problem-solving, active listening, and data entry. Proven track record of enhancing customer satisfaction and streamlining processes.

Overview

2
2
years of professional experience

Work History

Customer Service Representative

Amazon
Tacoma, WA
01.2024 - Current
  • Resolved customer inquiries through multiple channels, enhancing overall satisfaction and loyalty.
  • Assisted in managing product returns, ensuring streamlined processes for efficiency.
  • Collaborated with team members to identify common issues and develop effective solutions.
  • Maintained accurate records of customer interactions using CRM software for future reference.

Education

High School Diploma -

Mesbah High School
Mesbah School, 2 Stree 2 Taimani Project, Kabul 10
06-2014

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry

Timeline

Customer Service Representative

Amazon
01.2024 - Current

High School Diploma -

Mesbah High School
Hikmat Ruzi