Dedicated customer service representative with expertise in problem-solving, active listening, and data entry. Proven track record of enhancing customer satisfaction and streamlining processes.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Amazon
Tacoma, WA
01.2024 - Current
Resolved customer inquiries through multiple channels, enhancing overall satisfaction and loyalty.
Assisted in managing product returns, ensuring streamlined processes for efficiency.
Collaborated with team members to identify common issues and develop effective solutions.
Maintained accurate records of customer interactions using CRM software for future reference.
Education
High School Diploma -
Mesbah High School
Mesbah School, 2 Stree 2 Taimani Project, Kabul 10