Hilari Jackson
Phoenix,AZ
Summary
Experienced with event coordination, bringing creativity and attention to detail to every project. Utilizes project management techniques to ensure all event aspects are meticulously planned and executed. Track record of fostering client relationships and managing vendor partnerships to deliver successful events.
Dynamic business owner with a proven track record at Sweeteez, excelling in innovative marketing strategies and exceptional customer service. Skilled in vendor relationship management and effective communication, I successfully enhanced customer satisfaction and reduced turnaround time, driving significant sales growth and fostering strong industry connections.
Overview
26
26
years of professional experience
Work History
Business Owner/Event Organizer
Jackson Event Design
03.2022 - Current
- Coordinated schedules and timelines for events.
- Increased event attendance by strategically marketing and promoting events through various channels.
- Created engaging visual materials such as invitations, programs, banners, signage to promote consistent branding across all aspects of the event experience.
- Coordinated logistics for large-scale events, including venue selection, catering arrangements, transportation services, and accommodations for guests.
- Demonstrated adaptability in handling unforeseen challenges, ensuring events proceeded smoothly despite unexpected obstacles.
- Managed budgets for multiple events, ensuring cost-effective allocation of resources and maximizing returns on investment.
- Successfully managed a team of volunteers to provide exceptional support during events, fostering a positive work environment and efficient task completion.
- Negotiated favorable contracts with vendors, securing high-quality services at competitive rates.
- Brainstormed and implemented creative event concepts and themes.
- Managed event logistics and operations.
- Developed creative themes for events and created related activities to engage attendees.
Business Owner/Operator
Sweeteez
03.2018 - 01.2025
- Lead all events and made all creative decisions.
- Creatively networked with other businesses to attract new customers.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Managed social media and all online advertisements to bring in new customers.
- Served as primary point-of-contact with suppliers and contractors to achieve inventory expectations.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
- Improved customer satisfaction rates by prioritizing client needs and addressing concerns promptly.
- Oversaw end-to-end business processes to maintain proficiency and profitability.
- Consulted with customers to assess needs and propose optimal solutions.
- Successfully managed a team of employees, providing guidance, coaching, and performance evaluations to ensure optimal productivity.
- Cultivated strong relationships with suppliers/vendors to secure favorable pricing agreements for materials/services needed for daily operations.
Business Owner/Event Coordinator Specialist
Gourmet Girls Catering
01.2000 - 03.2020
- Managed event logistics and operations.
- Hired, trained and supervised volunteers and support staff required for events.
- Performed event coordination for larger parties and gatherings.
- Evaluated and selected service providers and vendors according to customer requirements.
- Worked closely with couples to meet wedding goals, maintain deadlines and resolve complaints or service issues.
- Coordinated schedules and timelines for events.
- Brainstormed and implemented creative event concepts and themes.
- Designed and implemented efforts to publicize events and promote sponsorships.
- Attended conferences and events to stay up-to-date with industry trends and planning standards.
- Managed administrative logistics of events planning, event booking, and event promotions.
Education
Associate of Arts - Business Administration And Management
Brigham Young University - Hawaii
La'ie, HI04.1999
Skills
- Innovative and Visionary
- Human Resource Information System (HRIS)
- Industry Expertise
- Executive Leadership
- Customer Needs Assessments
- Competitor Trend Research
- Business Planning and Strategy
- Business-to-Business Sales
- Adaptable and Flexible
- Industry Networking
- People and Culture
- Effective Communicator and Public Speaker
- Vendor Relationship Management
- Marketing and Advertising
- Oversee Program Operations
- Time Management
Timeline
Business Owner/Event Organizer
Jackson Event Design
03.2022 - Current
Business Owner/Operator
Sweeteez
03.2018 - 01.2025
Business Owner/Event Coordinator Specialist
Gourmet Girls Catering
01.2000 - 03.2020
Associate of Arts - Business Administration And Management
Brigham Young University - Hawaii
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