Hilario Estrada IV
Austin,TX
Summary
Dynamic volunteer with experience in the hospitality industry, adept at delivering exceptional customer service and maintaining a clean, organized environment. Proven ability to collaborate effectively with teams, enhancing guest satisfaction. Skilled in food preparation and allergen awareness, consistently ensuring safety and quality. Recognized for adaptability and building strong relationships with clients and colleagues.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Volunteer
Hospitality Industry
04.2024 - Current
- Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
- Prepared food and beverages and verified adherence of quality and safe food-handling standards.
- Reduced risks by maintaining clean and organised work environment.
- Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
- Delivered excellent customer service to support company reputation and patron satisfaction.
- Greeted guests with friendly and professional acknowledgment to build rapport.
- Enhanced guest satisfaction by providing exceptional customer service and promptly addressing concerns.
- Ensured safety guidelines were followed by all team members to create a secure environment for guests and staff alike.
Volunteer
Chef
08.2022 - Current
- Contributed to planning and execution of special activities.
- Kept facilities in optimal condition to meet program requirements.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
Volunteer
Babysit
10.2020 - Current
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Reassured children when upset providing emotional support and stability.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Taught children to organize toys, wash hands, and share by leading by example.
- Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
- Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
Pet Sitter
Family Members
06.2020 - Current
- Prepared food and water following instructions from pet owners.
- Gave animals proper attention to promote secure environment in owner's absence.
- Exercised animals regularly with walks and rigorous play activities.
- Maintained a clean and safe environment for pets, ensuring their comfort and well-being at all times.
- Cleaned out and scooped litter trays and food and water bowls to provide clean environment for pets.
- Communicated professionally with pet owners via phone, email, and text.
- Built trust with clients by consistently demonstrating reliability, punctuality, and attention to detail in all aspects of pet care provision.
Education
John B. Connally High School
13212 N Lamar Blvd, Austin, TX 78753Skills
- Positive attitude
- Teamwork and collaboration
- Organized and efficient
- Problem-solving
- Team collaboration
- Community service
- Adaptability and dependability
- Flexible schedule
- Relationship building
- Customer service
- Public speaking
- Answering phones
- Food distribution
- Dough handling
- Scaling ingredients
- Recipe development
- Allergen awareness
- Knife skills
- Cooking methods
- Food presentation
Certification
Servesafe certified
Timeline
Volunteer
Hospitality Industry
04.2024 - Current
Volunteer
Chef
08.2022 - Current
Volunteer
Babysit
10.2020 - Current
Pet Sitter
Family Members
06.2020 - Current
John B. Connally High School
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