Hilary Cordero-Samayoa

• Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
• Trained and mentored new sales representatives.
• Developed and implemented sales strategies to increase profits.
• Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
• Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
• Collaborated with cross-functional teams to identify and address customer needs.
• Developed and implemented marketing plans to increase brand awareness and drive sales.

• Served food and beverages promptly with focused attention to customer needs.
• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels..
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
• Set positive tone for entire dining experience as first point of contact for incoming guests.
• Handled cash transactions accurately, contributing to balanced daily financial reports.
• Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
• Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
• Maximized table turnover rate by efficiently managing reservations and seating arrangements.

• Self-motivated, with a strong sense of personal responsibility.
• Excellent communication skills, both verbal and written.
• Proven ability to learn quickly and adapt to new situations.
• Managing and navigating data using Quickbooks.
• Calculating checks and percentages to pay employees.
• Creating invoices and relieving payments.

Developed and implemented engaging lesson plans to keep learner attention.

• Developed and implemented data driven and differentiated instruction strategies for diverse learners, ensuring individualized attention and success.
• Developed and implemented useful behavior management strategies to instill discipline and compliance with conduct code.
• Participated in professional development opportunities to stay current with educational trends and research-based instructional strategies.
• Enhanced student motivation with engaging activities and real-world applications of mathematical concepts.
• Assisted an successful wrestling program winning state championship in 2022.

• Monitored and reported trainee progress, introducing new learning tools to address individual needs.
• Developed effective training plans based on department needs and objectives.
• Educated clients on proper use of products and systems.
• Coached employees on best practices, providing constructive feedback to support their professional growth.
• Delivered instructional presentations on equipment use, focusing on efficiency and safety.