Omar Tapia
Summary
I am a driven individual that is willing to learn everything about my position to assure maximum efficiency and effectiveness. I am looking for a change in careers and a job that allows me to grow and stay challenged. I am a very energetic, positive and focused employee that works very well with team members to provide customers with the highest quality of service. I enjoy working in sales because every customer presents its own unique challenges to overcome. Collaborating with team members to meet and exceed those needs is also crucial to growth.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Sales Representative
Cox Mazda
02.2024 - 10.2024
- Provide customers with a thorough car shopping experience
- This includes product knowledge, ability to think quickly to overcome reservations, and helping customers find the right vehicle
- Needs assessment is crucial to finding the right product for the customer and helping build value with the information provided
- Tailoring each approach differently according to the customers responses
- At Cox Mazda have also created some promotional material
- Some posters for the showroom floor, accessories and also social media content
Payroll Manager/Customer Service/Sales and Expansion
Tapia's Grasschoppers
07.2014 - 10.2024
- I help my father by doing all the payroll for his company regarding employees and billing services to clients
- Sending out invoices, helping create estimates, reaching out to potential customers through photo/video marketing and farming specific markets
- Following up with customers to receive feedback on the quality of the service performed, any issues or concerns they might have and how we can resolve them
Real Estate Agent
Keller Williams
03.2021 - 08.2022
- Helping clients find the best home for their personal needs
- Taking the time to listen, apply it to the local market to find the best home for them
- Assuring that all details surrounding the closing and sale are ready to be executed on time
- Following up with clients afterward for future business and references
- Using marketing tools, local ad campaigns and data and statistics to tailor ads to certain demographics
Education
Associate - Psychology
State College of Florida-Manatee-Sarasota
Bradenton, FL07.2018
High school diploma -
Braden River High School
Bradenton, FL01.2013
Skills
- Communications
- Organizational Skills
- Powerpoint
- Typing
- Filing
- Teaching
- Problem Solving
- Collaboration
- Creative Direction
- Basic Math
- Microsoft Office
- Microsoft Outlook
- Microsoft Word
- Computer Literacy
- Bilingual
- Classroom Management
- Tutoring
- Experience Working With Students
- Kitchen Management Experience
- Kitchen Experience
- Management
- Mentoring
- Geometry
- Curriculum Development
- Special Education
- Customer Service
- Data Entry
- Retail Math
- Sales
- Computer Skills
- Lawn Care
- Communication Skills
- Final Cut Pro
- Editing
- Adobe Photoshop
- Filming
- Adobe Premiere
- Video Production
- Photography
- Merchandising
- Customer Relations
- Customer Relationship Building
- Interpersonal communication skills
- Sales expertise
- Product and service knowledge
- Sales Presentations
- Sales closing
- Sales strategy development
- Complex Problem-Solving
- Sales Development
- Customer Retention
- Negotiation Tactics
- Upselling and Cross Selling
- Sales consultation
- Customer Needs Assessment
- Performance Improvement
- Strategic Planning
- Customer Success Management
- Account Management
- Cold-calling
- Lead prospecting
- Performance Tracking
- Territory Growth
- CRM proficiency
- Prospecting clients
- Lead Generation
- Sales Forecasting
- Competitor research
- Product Merchandising
Certification
- Driver's License
- Real Estate License, 03/01/21, 08/31/22
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Russian
Limited Working
Timeline
Sales Representative
Cox Mazda
02.2024 - 10.2024
Real Estate Agent
Keller Williams
03.2021 - 08.2022
Payroll Manager/Customer Service/Sales and Expansion
Tapia's Grasschoppers
07.2014 - 10.2024
High school diploma -
Braden River High School
Associate - Psychology
State College of Florida-Manatee-Sarasota
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