Dedicated customer service representative with proven skills in active listening, data entry, and issue resolution. Committed to enhancing customer satisfaction and streamlining front desk operations.
Overview
6
6
years of professional experience
Work History
Customer Service Representative
Powerhouse Gym
Miami, FL
06.2024 - 01.2026
Managed customer inquiries and resolved issues efficiently, enhancing overall satisfaction.
Managed front desk operations, ensuring seamless check-in and check-out processes for members and guests.
Directed guests and appointments to fitness consultants to increase membership enrollments.
Organized, maintained and updated information in computer databases.
Receptionist
Sisu Clinic
Coral Gables, FL
03.2022 - 05.2024
Managed front desk operations, ensuring seamless guest check-in and check-out processes.
Coordinated appointment scheduling, optimizing daily operations for staff and clients.
Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.