Dedicated customer service representative with proven skills in active listening, data entry, and issue resolution. Committed to enhancing customer satisfaction and streamlining front desk operations.
Overview
6
6
years of professional experience
Work History
Customer Service Representative
Powerhouse Gym
06.2024 - 01.2026
Managed customer inquiries and resolved issues efficiently, enhancing overall satisfaction.
Managed front desk operations, ensuring seamless check-in and check-out processes for members and guests.
Directed guests and appointments to fitness consultants to increase membership enrollments.
Organized, maintained and updated information in computer databases.
Receptionist
Sisu Clinic
03.2022 - 05.2024
Managed front desk operations, ensuring seamless guest check-in and check-out processes.
Coordinated appointment scheduling, optimizing daily operations for staff and clients.
Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.