HILARY JESSUP
Portland,OR
Summary
As a forward thinking skilled service and salesperson with over 10 years of experience in customer service, I know firsthand the importance of attentiveness to detail and communication. Adept at meeting clients needs and building personal relationships. Currently seeking an opportunity to expand my experience and knowledge in the bridal industry.
Overview
9
9
years of professional experience
Work History
BRIDAL STYLIST
DAVIDS BRIDAL
12.2022 - Current
- Sold and fitted bridal gowns, veils, shoes, and accessories for brides-to-be.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Listened to customer needs and desires to identify and recommend optimal products.
BARTENDER/ MANAGER
O'DONNELLS AMERICAN IRISH PUB
05.2018 - 04.2020
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Served high customer volumes during special events, nights, and weekends.
BAR MANAGER
HENRYS TAVERN
12.2017 - 09.2019
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Guaranteed optimal beverage stock by assessing inventory and collaborating with owners for corrective action planning to limit expenses.
- Kept bar presentable and well-stocked to meet customer needs.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
NANNY
CHAPELL-LELAND FAMILY
12.2015 - 07.2017
- Prepared meals and snacks for children based on dietary guidelines.
- Assisted with light housekeeping duties as well as running errands.
- Built positive and nurturing environments to support child social and emotional growth.
- Supported children in play activities, meals, and snacks, hygiene and socialization.
ESTHETICIAN
WAX SABBATH
02.2014 - 12.2016
- Examine and analyze clients' skin to evaluate skin conditions and provide care recommendations
- Educated in all areas of health codes, including but not limited to sanitation, cleanliness and HIPAA
- Maintained professional relationships with clientele, coworkers and managers
- Knowledge of a variety of skincare lines and equipment, is able to suggest specific products based off individual skin types and concerns
- Responsible for guest satisfaction in a variety of services, including waxing, facial's, peels, and Microdermabrasion.
Education
Associate of Arts Degree -
North Seattle College
06.2016
Esthetician License Program -
Gary Manuel Aveda Institute
10.2012
Seattle Pacific University
Skills
- Wedding Styling
- Customer Measuring
- Continuous Development
- Inventory Management
- Effective Customer Communication
Timeline
BRIDAL STYLIST
DAVIDS BRIDAL
12.2022 - Current
BARTENDER/ MANAGER
O'DONNELLS AMERICAN IRISH PUB
05.2018 - 04.2020
BAR MANAGER
HENRYS TAVERN
12.2017 - 09.2019
NANNY
CHAPELL-LELAND FAMILY
12.2015 - 07.2017
ESTHETICIAN
WAX SABBATH
02.2014 - 12.2016
Associate of Arts Degree -
North Seattle College
Esthetician License Program -
Gary Manuel Aveda Institute
Seattle Pacific University
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