Hilary Plumlee
Mama Rita's Border Cafe
Ada,OK
8
years of professional experience
Dynamic professional with a proven track record, excelling in customer service and team leadership. Strong multitasking abilities and effective communication skills drove operational efficiency and enhanced guest satisfaction. Successfully implemented inventory systems, resulting in reduced waste and increased profitability. Highly reliable with a commitment to excellence in all endeavors. Highly organized and detailed oriented.
Work History
Bartender
- Crafted signature cocktails and beverages, ensuring quality and consistency across all menu offerings.
- Provided exceptional customer service, enhancing guest experience through attentive interaction and prompt service.
- Operated POS system efficiently to process transactions and manage tab accounts accurately.
- Maintained cleanliness and organization of bar area, adhering to health and safety regulations rigorously.
General Manager
1 Year 10 Months- Streamlined daily operations to enhance service efficiency and customer satisfaction.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Analyzed financial reports to identify cost-saving opportunities and drive profitability.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Bartender
2 Years 1 Month- Collaborated with kitchen staff to synchronize drink orders with food service for seamless operations.
- Assisted in training new staff on cocktail preparation techniques and customer service standards.
- Developed new drink recipes based on seasonal ingredients, driving interest in bar offerings.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Legal Assistant
2 Years 9 Months- Conducted legal research to support case preparation and ensure compliance with regulations.
- Drafted and organized legal documents, maintaining accuracy and adherence to deadlines.
- Assisted in client intake processes, fostering effective communication and relationship building.
- Managed case files using case management software, ensuring systematic organization and accessibility.
- Coordinated scheduling of depositions, hearings, and meetings to optimize attorney time management.
- Collaborated with attorneys on trial preparation, contributing to strategic planning sessions and materials organization.
Education
Skills
Strong multitasking
Customer service
Highly reliable
Team player attitude
Clear and effective communication
Payment processing
Timeline
Bartender
Mama Rita's Border Cafe
08.2025 - 08.2025Read More
General Manager
Bar LBK
05.2022 - 03.2024Read More
Bartender
Shotzy's Bar & Grill
02.2021 - 03.2023Read More
Legal Assistant
Lindsey Murray, PC
06.2017 - 03.2020Read More
Texas Tech University
Read More