HILDA CARRANZA
Summary
Adept Clinical Specialist with a proven track record at Curitec, enhancing clinical efficiencies and fostering customer relationships. Leveraged clinical expertise and education proficiency to reduce error rates and improve patient care. Skilled in EMR documentation and CRM, achieving significant advancements in medical practices and patient satisfaction.
Overview
30
30
years of professional experience
Work History
Clinical Specialist
Curitec
03.2024 - Current
- Streamlined workflow processes within clinical teams by implementing innovative technologies and best practices that resulted in improved efficiency and reduced error rates.
- Gave presentations to conference attendees, clinicians, and administrators.
- Visited assigned accounts, identified, and trained clinical champions and established relationships with key decision makers.
- Enhanced clinical team performance by providing continuous training on new medical devices and procedures.
Wound Care Specialist
AMT America Medical Technologies
03.2008 - 03.2024
- Improved patient satisfaction scores by providing education on wound care and prevention strategies.
- Established strong relationships with community partners, increasing referrals for specialized wound care services from local healthcare providers.
- Reduced infection rates by implementing evidence-based wound care protocols and techniques.
- Presented at professional conferences, sharing insights and experiences in advanced wound care techniques with fellow practitioners.
Quality Assurance Nurse
Hurst Consulting - TSW
05.1995 - 03.2008
- Contributed to the development of clinical pathways for common medical conditions, ensuring a standard approach to care was consistently applied across all units within the organization.
- Established regular performance review meetings with nursing staff members, providing constructive feedback on areas requiring improvement while recognizing and celebrating achievements in quality assurance efforts.
- Monitored patient complaints and grievances, using data-driven insights to develop targeted interventions for improving service delivery.
- Conducted regular risk assessments to proactively identify potential hazards or vulnerabilities within the department''s processes, ensuring prompt remediation efforts were undertaken when needed.
Education
Wound Certified Nurse - Wound Certified Nurse
WECEI Wound Certifiers
AtlantaAssociate of Science - Nursing
Valley College
The Valley California04-1990
Skills
- Customer relationship management (CRM)
- Education proficiency
- Clinical expertise
- EMR documentation
Languages
English
Spanish
Timeline
Clinical Specialist
Curitec
03.2024 - Current
Wound Care Specialist
AMT America Medical Technologies
03.2008 - 03.2024
Quality Assurance Nurse
Hurst Consulting - TSW
05.1995 - 03.2008
Wound Certified Nurse - Wound Certified Nurse
WECEI Wound Certifiers
Associate of Science - Nursing
Valley College
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