Hilda Chuyeh
San Antonio
Summary
1. Currently pursuing a bachelor’s in computer science.
2.Passionate about helping people solve their problems by listening and bringing solutions through customer service.
Overview
9
9
years of professional experience
Work History
Nanny/babysitter/childcare
Twinkle Toes Nanny Agency
11.2023 - Current
- Worked with various families based on their needs.
- Worked with babies up to toddlers.
- Part time
Hair Braider
Virgo hair braiding
01.2023 - 08.2024
- Do clients hair.Braids particularly
Caregiver
Highpoint Medical
01.2022 - 10.2023
- Help client to the shower
- Help to dress up client
- Housekeeping/Laundry
- All basic needs of client
Braiding (Beautician)
Kady African Hair
01.2021 - 12.2022
- Styled clients hair as desired
(Post-Acute Medical) Nurse Aide
10.2019 - 02.2020
- Took vital signs
- Prepared patients for bedtime
- Personal care
- Helped patients with whatever they wanted
Part Time Lead Teacher in the Two Year Old Classroom
Grace Point West Day Care and Pre-School Ministry
01.2019 - 10.2019
- Draws lesson plans for the classroom every two weeks
- Teach kids their lessons
- Supervise kids during recess
- General supervision in daycare
Assembler
VUTEX
08.2018 - 01.2019
- Assembled on the (IP LINE) which is the dashboard for TOYOTA Tacoma and Tundra trucks
Production Worker
SCHLEMMER
06.2018 - 08.2018
- Checks production parts to make sure it has no defects.
- Package them.
- Makes sure the right order is being produced.
Assistant Teacher
Grace Point West Day Care and Pre-School Ministry
10.2016 - 08.2017
- Took over the AM teacher in the afternoon.
- Revised the lesson of the teacher.
- Printed out craftwork for the kids
- Supervised kids during outside play.
- Helped with office work when the load of work was too much
- Fostered meaningful relationships among students through student field-trip retreats and team-work community service projects.
- Developed and taught lessons on relevant children's books, poems, movies and themes to promote student interest.
Customer Service Rep
Alorica
06.2016 - 08.2016
- Took inbound calls and made outbound calls regarding patients' medications;
- Letting patients know their medications are due to be refilled.
- Pricing the medications.
- Helping patients fill out medications.
- Mailing them to their house electronically.
- Politely assisted customers in person and via telephone.
- Provided an elevated customer experience to generate a loyal clientele.
- Handled daily heavy flow of paperwork and cooperated with the accounting departments on invoicing and shipping problems.
- Directed calls to appropriate individuals and departments.
- Asked open-ended questions to assess customer needs.
- Gathered and verified all required customer information for tracking purposes.
- Accurately documented researched and resolved customer service issues.
- Mastery of customer service management systems and databases.
- Referred unresolved customer grievances to designated departments for further investigation.
- Resolved service, pricing and technical problems for customers by asking clear and specific questions.
Education
Bachelor's degree - Computer Science
San Antonio College
San Antonio, TX07.2025
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Ashworth College
Atlanta, GA01.2016
B.Ed. - Education
University of Buea
01.2014
High School Diploma - undefined
Saint Augustine's college
01.2009
Skills
- Excellent attention to detail
- Patient
- Great listener
- Basic computer knowledge
- Good team player
- Good time manager
Timeline
Nanny/babysitter/childcare
Twinkle Toes Nanny Agency
11.2023 - Current
Hair Braider
Virgo hair braiding
01.2023 - 08.2024
Caregiver
Highpoint Medical
01.2022 - 10.2023
Braiding (Beautician)
Kady African Hair
01.2021 - 12.2022
(Post-Acute Medical) Nurse Aide
10.2019 - 02.2020
Part Time Lead Teacher in the Two Year Old Classroom
Grace Point West Day Care and Pre-School Ministry
01.2019 - 10.2019
Assembler
VUTEX
08.2018 - 01.2019
Production Worker
SCHLEMMER
06.2018 - 08.2018
Assistant Teacher
Grace Point West Day Care and Pre-School Ministry
10.2016 - 08.2017
Customer Service Rep
Alorica
06.2016 - 08.2016
Bachelor's degree - Computer Science
San Antonio College
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Ashworth College
B.Ed. - Education
University of Buea
High School Diploma - undefined
Saint Augustine's college