Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hilda Chuyeh

San Antonio

Summary

1. Currently pursuing a bachelor’s in computer science.

2.Passionate about helping people solve their problems by listening and bringing solutions through customer service.

Overview

9
9
years of professional experience

Work History

Nanny/babysitter/childcare

Twinkle Toes Nanny Agency
11.2023 - Current
  • Worked with various families based on their needs.
  • Worked with babies up to toddlers.
  • Part time

Hair Braider

Virgo hair braiding
01.2023 - 08.2024
  • Do clients hair.Braids particularly

Caregiver

Highpoint Medical
01.2022 - 10.2023
  • Help client to the shower
  • Help to dress up client
  • Housekeeping/Laundry
  • All basic needs of client

Braiding (Beautician)

Kady African Hair
01.2021 - 12.2022
  • Styled clients hair as desired

(Post-Acute Medical) Nurse Aide

10.2019 - 02.2020
  • Took vital signs
  • Prepared patients for bedtime
  • Personal care
  • Helped patients with whatever they wanted

Part Time Lead Teacher in the Two Year Old Classroom

Grace Point West Day Care and Pre-School Ministry
01.2019 - 10.2019
  • Draws lesson plans for the classroom every two weeks
  • Teach kids their lessons
  • Supervise kids during recess
  • General supervision in daycare

Assembler

VUTEX
08.2018 - 01.2019
  • Assembled on the (IP LINE) which is the dashboard for TOYOTA Tacoma and Tundra trucks

Production Worker

SCHLEMMER
06.2018 - 08.2018
  • Checks production parts to make sure it has no defects.
  • Package them.
  • Makes sure the right order is being produced.

Assistant Teacher

Grace Point West Day Care and Pre-School Ministry
10.2016 - 08.2017
  • Took over the AM teacher in the afternoon.
  • Revised the lesson of the teacher.
  • Printed out craftwork for the kids
  • Supervised kids during outside play.
  • Helped with office work when the load of work was too much
  • Fostered meaningful relationships among students through student field-trip retreats and team-work community service projects.
  • Developed and taught lessons on relevant children's books, poems, movies and themes to promote student interest.

Customer Service Rep

Alorica
06.2016 - 08.2016
  • Took inbound calls and made outbound calls regarding patients' medications;
  • Letting patients know their medications are due to be refilled.
  • Pricing the medications.
  • Helping patients fill out medications.
  • Mailing them to their house electronically.
  • Politely assisted customers in person and via telephone.
  • Provided an elevated customer experience to generate a loyal clientele.
  • Handled daily heavy flow of paperwork and cooperated with the accounting departments on invoicing and shipping problems.
  • Directed calls to appropriate individuals and departments.
  • Asked open-ended questions to assess customer needs.
  • Gathered and verified all required customer information for tracking purposes.
  • Accurately documented researched and resolved customer service issues.
  • Mastery of customer service management systems and databases.
  • Referred unresolved customer grievances to designated departments for further investigation.
  • Resolved service, pricing and technical problems for customers by asking clear and specific questions.

Education

Bachelor's degree - Computer Science

San Antonio College
San Antonio, TX
07.2025

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Ashworth College
Atlanta, GA
01.2016

B.Ed. - Education

University of Buea
01.2014

High School Diploma - undefined

Saint Augustine's college
01.2009

Skills

  • Excellent attention to detail
  • Patient
  • Great listener
  • Basic computer knowledge
  • Good team player
  • Good time manager

Timeline

Nanny/babysitter/childcare

Twinkle Toes Nanny Agency
11.2023 - Current

Hair Braider

Virgo hair braiding
01.2023 - 08.2024

Caregiver

Highpoint Medical
01.2022 - 10.2023

Braiding (Beautician)

Kady African Hair
01.2021 - 12.2022

(Post-Acute Medical) Nurse Aide

10.2019 - 02.2020

Part Time Lead Teacher in the Two Year Old Classroom

Grace Point West Day Care and Pre-School Ministry
01.2019 - 10.2019

Assembler

VUTEX
08.2018 - 01.2019

Production Worker

SCHLEMMER
06.2018 - 08.2018

Assistant Teacher

Grace Point West Day Care and Pre-School Ministry
10.2016 - 08.2017

Customer Service Rep

Alorica
06.2016 - 08.2016

Bachelor's degree - Computer Science

San Antonio College

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Ashworth College

B.Ed. - Education

University of Buea

High School Diploma - undefined

Saint Augustine's college

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