HILDA M. CARRILLO ENRIQUEZ
San Francisco,CA
Summary
Dynamic public relations leader with extensive experience, adept at fostering strategic partnerships, and enhancing employee engagement. Proven track record in crisis management and event planning, driving a significant revenue boost through effective networking and collaboration. Skilled in negotiation and project management, delivering impactful results in high-pressure environments. Excellent communicator, negotiator. Prepared to offer many years of industry experience.
Overview
23
23
years of professional experience
Work History
Sr. PR Manager
Inteligencia y Riesgo Consultores
Mexico City
01.2024 - Current
- Identify, prospect, and develop new business opportunities through networking, cold calling, and strategic alliances with relevant partners to foster business growth.
- Organize and attend industry events, conferences, and meetings to expand professional network and promote the company's services.
- Cultivated relationships with industry professionals, leading to strategic partnerships and alliances that contributed to a boost in revenue.
- Spearheaded networking events to showcase the company's expertise, resulting in new business engagements.
- Worked closely with sales and marketing teams to align client needs with business offerings effectively.
- Conferred with labor relations managers to develop internal communications to inform employees of company activities.
Assistant Manager
CAST Jewelry
Corte Madera, CA
01.2023 - Current
- Supervise daily store operations.
- Coordinate projects and inventory control
- Accomplish established sales goals.
- Manage store with special orders, back orders, charge, sends, returns, and exchanges.
- Process ticket and restock merchandise.
- Perform other duties as needed.
- Produce thorough, accurate and timely reports of project activities.
- Manage customer service inquiries and complaints in a timely manner.
- Collaborate with management on developing strategic plans for achieving business goals.
Labor Manager and PR With Union
Petroleos Mexicanos (PEMEX)
Mexico City
01.2009 - 01.2017
- Coordinate and supervision within the labor climate and union requirements.
- Ensure implementation of administrative procedures related to labor relations (6 centers and subsidiary organizations)
- Supervise and document labor claims and investigations.
- Coordinate the implementation of procedures and services in personnel administration.
- Evaluate the personnel administration processes and labor negotiations at regional level.
- Improve and update the organization and administrative procedure manuals.
Human Development Manager
Petroleos Mexicanos (PEMEX)
Mexico City
01.2009 - 01.2012
- Identified training needs across 103 Pemex work centers and subsidiaries.
- Supervised development of cultural change and information management programs.
- Oversaw implementation of diagnostic tools, including MAP and PSICOWYN.
- Coordinated initiatives with National Commission for Training and National Commission for Quality and Productivity.
- Monitored and reported on project progress, budget, and resource allocation to senior management.
- Executed succession planning and monitored career development for replacement employees.
- Developed and tracked annual training program to enhance employee skills.
- Negotiated personnel rotation within regional division to optimize staffing.
- Managed project execution to boost productivity, aligning resources with strategic objectives.
Director of Project Management
Casa Italia
Mexico City
01.2002 - 01.2009
- Managed the import and distribution of high-end Italian furniture.
- Public relations with customers and vendors.
- Visit key furniture markets in Italy to source and negotiate with new suppliers, ensuring that our store offers the most innovative and high-quality products to our clients.
- Negotiation with Italian vendors.
- Managed customs brokerage.
- Reviewed project risks and devised proactive strategies to avoid potential roadblocks.
- Managed contracts with vendors and suppliers by assigning tasks and communicating expected deliverables.
- Monitored team performance, identified issues, proposed solutions and negotiated resolutions.
- Conferred with project personnel to identify and resolve problems.
- Made changes to project scope and cost and implemented most effective change management processes to keep project up-to-date.
Education
M.D. - Clinical Psychology
Instituto Mexicano De La Pareja
México City01.2007
Bachelor of Arts - Graphic and Digital Design
Universidad Anáhuac Norte
México City01.1995
Skills
- Human resource administration and compliance
- Employee relations management
- Administrative procedures development
- Public relations strategies
- Crisis management
- Event planning
- Networking skills
- Relationship building
- Negotiation skills
- Project management
- Manage events
- Conflict resolution
- Organizational skills
- Community management
Volunteer Experience
- National System for the Integral Family Development, Volunteered with a social services support group helping mothers and children in Mexico City.
- Non-profit work, Participated in organization supporting vulnerable and disadvantaged communities in Mexico City.
Languages
- Spanish, 100%
- English, 100%
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Sr. PR Manager
Inteligencia y Riesgo Consultores
01.2024 - Current
Assistant Manager
CAST Jewelry
01.2023 - Current
Labor Manager and PR With Union
Petroleos Mexicanos (PEMEX)
01.2009 - 01.2017
Human Development Manager
Petroleos Mexicanos (PEMEX)
01.2009 - 01.2012
Director of Project Management
Casa Italia
01.2002 - 01.2009
M.D. - Clinical Psychology
Instituto Mexicano De La Pareja
Bachelor of Arts - Graphic and Digital Design
Universidad Anáhuac Norte
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