Hilda Payton
Dallas,TX
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
20
20
years of professional experience
Work History
Certified Medical Assistant
Pickett Medical Center
09.2009 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Built strong relationships with patients through effective communication skills that foster trust in clinic''s commitment to quality care.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Taught patients about medications, procedures, and care plan instructions.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.from 20-30 patients per day.
Mobile Phone Technician
Sprint
01.2004 - 08.2008
- Installed replacement batteries, maintaining strict adherence to safety protocols to avoid overheating.
- Inspected devices for signs of intentional or accidental damage to determine warranty eligibility.
- Safely disposed of decommissioned devices, directing electronic waste to appropriate recycling facilities.
- Effectively managed time-sensitive repair requests, ensuring minimal disruption to client''s daily activities.
- Implemented inventory management system to track parts usage, improving cost control measures and reducing waste.
Education
Medical Assistant Certificate -
PCI Health Training Center
Dallas, TX01.2004
High School Diploma -
Sanger High School
Sanger, CA05.1996
Skills
- Customer Service
- Medical terminology knowledge
- EMR / EHR
- Phlebotomy
- Reliable team player
- Compassionate
- Immunization Administration
- Professionalism and Ethics
- Appointment Setting
- Compassionate caregiver
- Fluent in Spanish
- Payment Collection
- Direct Patient Care
Languages
Spanish
Native or Bilingual
Timeline
Certified Medical Assistant
Pickett Medical Center
09.2009 - Current
Mobile Phone Technician
Sprint
01.2004 - 08.2008
Medical Assistant Certificate -
PCI Health Training Center
High School Diploma -
Sanger High School
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