Energetic and collaborative individual with passion for teamwork and customer satisfaction. Understands importance of effective communication and problem-solving. Committed to contributing positively and making meaningful impact on team goals.
Overview
2
2
years of professional experience
Work History
Team Member
Soccer 5
09.2024 - Current
Kept work areas clean, organized, and safe to promote efficiency and team safety.
Improved customer satisfaction by providing efficient and friendly service at the concession stand.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Call Center Representative
The Vein and Vascular Institute
12.2023 - 05.2024
Managed incoming calls, organized medical appointments, and confirmed insurance data for patients.
Resolved customer complaints in a timely manner to ensure customer satisfaction.
Federal Work Study Student
Hillsborough Community College Art Galleries
11.2022 - 12.2023
Greeted visitors to the gallery, provided information about current exhibits, and responded to inquiries.
Assisted in the set-up of art exhibitions, including hanging and arranging artwork.
Organized and updated inventory records for artworks.
Education
Bachelor of Science - Recreational Therapy Track
Florida International University
Miami, FL
12-2026
Associates degree in Medical Pathway -
Hillsborough Community College
Tampa
12-2023
Certified Healthcare Support Specialist
01.2023
High school diploma -
Sickles High School
Tampa
05-2022
Skills
English
Spanish
Costumer service
Cash handling
Flexible schedule
Computer skills
References
Janet Dapprich, Professor at FIU, jdappric@fiu.edu
Santiago Varas, Current manager for Soccer 5, 305-613-7032