HILDA SOTO
Miami,FL
Summary
University Higher Technician in Education with solid experience in sales, customer service, administrative management, and digital marketing. Skilled in both in-store and online sales for international companies and e-commerce. Recognized for strong organizational skills, proactivity, and results-oriented approach.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Sales Executive
Castañer
Miami, Florida
09.2024 - 07.2025
- Provided personalized customer service in a physical store.
- Managed inventory and supported visual merchandising.
- Achieved sales goals and promoted customer loyalty.
- Attended industry events to build relationships with key contacts in the field.
Sales Executive & Online Management
Castañer
Dominican Republic
01.2021 - 04.2024
- Managed in-store customer service and sales.
- Handled online sales through WhatsApp, Instagram, and Shopify.
- Processed orders, tracked shipments, and resolved issues.
- Built customer loyalty and achieved commercial objectives.
Sales Executive
Montblanc / Bvlgari
Dominican Republic
01.2018 - 12.2021
- Sold luxury products and provided personalized service to exclusive clients.
- Met sales goals and developed customer retention strategies.
Administrative Assistant
Soluciones Marketing Team Group
Dominican Republic
01.2016 - 12.2017
- Provided administrative support, coordinated events, and managed documentation.
Administrative Assistant
Fondo de Desarrollo Microfinanciero
Caracas, Venezuela
01.2015 - 12.2016
- Handled documentation and assisted management.
Presidency Office Assistant
FONDEMI
Caracas, Venezuela
01.2013 - 01.2015
- Managed agenda, coordinated meetings, and supported high-level authorities.
Ministerial Project Assistant
Ministry of Interior, Justice and Peace
Caracas, Venezuela
01.2013 - 01.2015
- Supported general management in monitoring and controlling special projects.
Education
English -
Routes To Knowledge, Corp
Miami, FL12-2025
Intermediate English -
Instituto Cultural Dominico Americano
DOMINICAN REPUBLIC12.2021
High School Diploma -
Colegio Sureste
Caracas, Venezuela03.2003
Higher Technician Degree in Education - Education
Colegio Universitario Monseñor De Talavera
CARACAS VENEZUELA12.2002
Skills
- In-store and online sales
- E-commerce management
- Community management
- Digital marketing
- Administrative support
- Inventory management
- Visual merchandising
- Event coordination
- Project coordination
- Proficiency in office tools
- Effective communication
- Customer service
- Organization
- Planning
- Proactivity
- Problem-solving
- Teamwork
- Collaboration
- Time management
- Goal achievement
- Adaptability
- Leadership
Languages
- Spanish, Native
- English, Intermediate
Certification
- CERTIFICATIONS RBT
Timeline
Sales Executive
Castañer
09.2024 - 07.2025
Sales Executive & Online Management
Castañer
01.2021 - 04.2024
Sales Executive
Montblanc / Bvlgari
01.2018 - 12.2021
Administrative Assistant
Soluciones Marketing Team Group
01.2016 - 12.2017
Administrative Assistant
Fondo de Desarrollo Microfinanciero
01.2015 - 12.2016
Presidency Office Assistant
FONDEMI
01.2013 - 01.2015
Ministerial Project Assistant
Ministry of Interior, Justice and Peace
01.2013 - 01.2015
English -
Routes To Knowledge, Corp
Intermediate English -
Instituto Cultural Dominico Americano
High School Diploma -
Colegio Sureste
Higher Technician Degree in Education - Education
Colegio Universitario Monseñor De Talavera