Hilda Taveras

• Prepared and served high-quality beverages in fast-paced environment.
• Maintained cleanliness and organization of workstations to ensure operational efficiency.
• Assisted in training new baristas on beverage preparation and customer service standards.
• Monitored inventory levels and communicated restocking needs to management promptly.
• Proven ability to learn quickly and adapt to new situations.
• Skilled at working independently and collaboratively in a team environment.

Created marketing campaigns that increased local community engagement and brand awareness.

• Analyzed customer feedback to refine menu offerings and improve overall customer satisfaction.
• Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.

• Oversaw daily operations, ensuring compliance with health regulations and service standards.
• Managed day-to-day business operations.
• Developed and maintained strong relationships with clients, resulting in repeat business and referrals.

• Developed and implemented efficient operational processes to enhance customer service delivery.
• Trained and mentored staff on coffee preparation techniques and customer engagement strategies.
• Managed inventory control systems to optimize stock levels and reduce waste.
• Established vendor relationships to ensure high-quality ingredient sourcing and timely deliveries.