Overview
Professional Summary
Work History
Skills
Languages
Timeline

Hilda Terrones Lopez

Larksprings
17
years of professional experience
2
Languages

Experienced Resident Care Coordinator recognized for strong leadership and team-building skills. Successfully mentored junior staff in caregiving techniques and compliance with care protocols, fostering an environment of growth and collaboration to enhance resident well-being.

Work History

Resident Care Coordinator

5 Years 5 Months
Larksprings | 03.2021 - Current
  • Led team of 35-40 care providers and QMAPs ensuring care standards were met, safety ensured and medication administration rights were protected
  • Mentored junior staff in effective caregiving techniques and adherence to care protocols.
  • Evaluated staff performance regularly through observation, providing constructive feedback for professional growth.
  • Hired and trained numerous new staff members on facility policies, patient care and medicine distribution.
  • Tracked changes in residents' conditions closely using various assessment tools to update care plans accordingly.
  • Collaborated with Directors, Medical Professionals, and families to ensure the highest level of resident care.
  • Developed and maintained efficient scheduling systems for caregiver assignments and resident activities.
  • Coordinated resident care plans to enhance individual well-being and satisfaction.
  • Collaborated with healthcare teams to ensure compliance with regulatory standards and best practices.
  • Worked side-by-side with Executive Director on special projects ensuring community was in full compliance with state and federal rules and regulations.
  • Advocated for residents'' rights, promoting dignity and respect throughout interactions between staff members and residents.
  • Completed resident assessments as needed or requested by the Health and Wellness Director.

Resident Care Coordinator /Medication Aide

6 Years 9 Months
Brookdale Skyline | 05.2014 - 02.2021
  • Facilitated communication between families, residents, and healthcare providers for comprehensive support.
  • Advocated for residents'' rights, promoting dignity and respect throughout interactions between staff members and residents.
  • Facilitated communication among team members, fostering a collaborative work environment for optimal resident support.
  • Ensured compliance with regulatory requirements by maintaining accurate records and conducting regular audits.
  • Assisted in the development of facility policies and procedures that adhered to state regulations while promoting quality care.
  • Proactively addressed any potential conflicts among staff members or between staff and residents, fostering a positive work environment conducive to quality care.
  • Created staff and care schedules for meals, events, bathing, medication distribution and visiting hours.
  • Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.

Scheduler

5 Years
Optimal Home Care | 06.2009 - 06.2014
  • Coordinated daily scheduling for optimal resource allocation and staff utilization.
  • Led initiatives to streamline workflows, increasing overall department productivity and effectiveness.
  • Developed strategic plans to address staffing shortages, improving service continuity for clients.
  • Implemented process improvements that enhanced scheduling efficiency and reduced conflicts.

Skills

Staff training
Clinical assessment
Medical terminology
CPR certified
Emergency response
Strong leadership
Compassionate caregiving
Clinical documentation
Medication administration
Scheduling
Resident Safety
Infection control
Team collaboration
Written communication
Mentoring
Employee supervision
Care plan coordination
HIPAA guidelines
Team building
Staff recruitment

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Resident Care Coordinator

Larksprings
03.2021 - CurrentRead More

Resident Care Coordinator /Medication Aide

Brookdale Skyline
05.2014 - 02.2021Read More

Scheduler

Optimal Home Care
06.2009 - 06.2014Read More
Hilda Terrones Lopez