Hilda Vera
Haines City,FL
Summary
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
22
22
years of professional experience
Work History
Stewarding Supervisor
Omni Resort Hotel and Spa
09.2023 - Current
- Maintain high standards of cleanliness and sanitation in all areas, resulting in consistently positive health inspection reports.
- Manage scheduling for stewarding team members, ensuring optimal coverage during peak hours while minimizing labor costs.
- Supervised food presentation and plating to enhance visual appeal.
- Evaluated staff performance, providing feedback to improve service quality and operational effectiveness.
Retail Cashier
Walmart Super Center
02.2012 - 09.2023
- Maintained accurate cash drawer balances through diligent counting and reconciliation.
- Trained new staff on cashiering procedures and customer interaction techniques.
- Collaborated with team members to streamline checkout processes, reducing wait times for customers.
- Increased customer satisfaction by providing efficient and accurate checkout services.
- Helped customers complete purchases, locate items, and join reward programs.
Jewller
Hilda Gold Buyer
12.2003 - 09.2011
- Asked open-ended questions to determine exactly what customers required, available budgets and target recipient for each purchase.
- Contributed to a positive work atmosphere by maintaining open communication channels between management, colleagues, suppliers, and customers alike.
- Managed inventory effectively, maintaining an organized and appealing display of jewelry items.
- Examined completed products and unmounted gemstones to produce appraisals based on pricing guidelines, market knowledge, stone grades and rarity.
Skills
- Sanitation standards
- Task delegation
- Waste reduction
- Customer service
- Time management
- Problem-solving abilities
- Reliability
- Team collaboration
- Team leadership
Timeline
Stewarding Supervisor
Omni Resort Hotel and Spa
09.2023 - Current
Retail Cashier
Walmart Super Center
02.2012 - 09.2023
Jewller
Hilda Gold Buyer
12.2003 - 09.2011
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