Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hilda (Mattie) Mathis

Summary

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Committed and hardworking [Job Title] with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. Punctual and honest [Job Title] with solid background in [Type] environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste. Trustworthy and dedicated [Job Title] with [Number] years of experience serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs.

Overview

30
30
years of professional experience

Work History

Cashier

North Canton Repair Shop And Greenhouse
04.2020 - 10.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.

Cashier

Target
11.2020 - 01.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.

Licensed Chemical Dependency Counselor

Summa Health System - Canton's
04.2011 - 04.2013
  • Kept accurate and detailed records to track and document client progress.
  • Supported and assessed clients struggling with addiction or relationship issues and devised strategies based on client needs.
  • Monitored client progress to make necessary adjustments for client success.
  • Provided counseling and support to clients with drug and alcohol abuse issues.
  • Provided crisis intervention to address clients' immediate needs and prevent harmful behaviors.
  • Led supportive group discussions and education sessions with alcohol and drug users and families.
  • Supported aftercare planning for continued recovery after treatment.
  • Used knowledge of different treatment modalities to provide clients with individualized options for successful outcomes.
  • Coordinated care with other professionals to provide clients with comprehensive support.
  • Developed individual treatment goals based on history and diagnosis.
  • Facilitated group and individual therapy in outpatient setting.
  • Provided comprehensive case management services, created treatment plans, and connected clients and families to appropriate resources.

Licensed Chemical Dependency Counselor

Mercy Medical Center, Canton Oh
01.2009 - 03.2011
  • Kept accurate and detailed records to track and document client progress.
  • Supported and assessed clients struggling with addiction or relationship issues and devised strategies based on client needs.
  • Monitored client progress to make necessary adjustments for client success.
  • Provided counseling and support to clients with drug and alcohol abuse issues.

Chemical Dependency Counselor

Affinity Medical Center
04.1994 - 01.2009
  • Prepared ongoing progress reports conforming to [State] requirements.
  • Conducted intake interviews and assessment for [Number] at-risk youths in court-mandated treatment programs.
  • Conducted post-crisis counseling for victims of overdose.
  • Prepared detailed discharge plans, with patient input, for successful recovery progress after treatment.

Education

Bachelor of Arts - Criminal Justice

Lycoming College
Williamsport, PA
06.1979

High School Diploma -

Pleasantville High School
Pleasantville, NJ
06.1961

Skills

  • Customer Service
  • Customer Assistance
  • Cash Register Operation
  • Conflict Resolution

Timeline

Cashier

Target
11.2020 - 01.2021

Cashier

North Canton Repair Shop And Greenhouse
04.2020 - 10.2023

Licensed Chemical Dependency Counselor

Summa Health System - Canton's
04.2011 - 04.2013

Licensed Chemical Dependency Counselor

Mercy Medical Center, Canton Oh
01.2009 - 03.2011

Chemical Dependency Counselor

Affinity Medical Center
04.1994 - 01.2009

Bachelor of Arts - Criminal Justice

Lycoming College

High School Diploma -

Pleasantville High School
Hilda (Mattie) Mathis