Hilen Blair
Brooklyn,NY
Summary
Dedicated and hardworking Clerical Assistant driven to tackle various administrative tasks in fast-paced environments. Consistent team player committed to building cohesion across diverse groups. Known for maintaining calm and pleasant demeanor under extreme pressure. Motivated professional offering proficiency in data entry combined with strong mathematical and analytical thinking skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning.
Overview
4
4
years of professional experience
Work History
Data Entry Clerk
Robert Half
New York,NY
12.2023 - 04.2024
- Completed data entry tasks with accuracy and efficiency.
- Followed established procedures to enter and process data correctly.
- Organized, sorted, and checked input data against original documents.
- Scanned documents and saved in database to keep records of essential organizational information.
- Entered data into various computer systems accurately using Microsoft Office Suite.
Clerical Associate
New York City Health and Hospitals
01.2023 - 10.2023
- Performed careful reviews of applicant data to ascertain compliance with eligibility criteria for economic assistance
- Explained eligibility details and affordability options to patients with kindness and respect
- Processed WIC certification forms following established procedures, maintaining compliance and document accuracy
- Distributed WIC vouchers to participants, ensuring accurate and timely disbursement of benefits.
COVID-19 Contact Tracer
Insight Global
07.2020 - 04.2022
- Leveraged scripted template to guide interview process, ask required questions and conduct interactions with professionalism and empathy
- Followed set protocol for contacting assigned newly diagnosed COVID-19 case patients and documented contact attempts and timeframes
- Completed data entry to facilitate case interview and elicited close contacts into designated system immediately after obtaining
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
Medical E-Records and Office Administration -
S.U.N.Y BEOC
Brooklyn, NYHigh School Diploma -
Newark Evening High School
Newark, NJSkills
- Office Administration
- Strong Interpersonal Skills
- Clerical Support
- Dedicated Team Player
- Data Processing
- Administrative Support
Timeline
Data Entry Clerk
Robert Half
12.2023 - 04.2024
Clerical Associate
New York City Health and Hospitals
01.2023 - 10.2023
COVID-19 Contact Tracer
Insight Global
07.2020 - 04.2022
Medical E-Records and Office Administration -
S.U.N.Y BEOC
High School Diploma -
Newark Evening High School