Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hillary Brooks

Newton,NJ

Summary

Passionate and dedicated care worker skilled in managing health-related conditions, medication administration, appointments, and social activities to provide necessary support and care for clients. Exceptional at building strong relationships with clients due to my well-organized and compassionate nature. Dependable team member with training in register operations and customer service, consistently exceeding customer needs and contributing to smooth front-end operations. Reliable and team-oriented individual with excellent technical abilities in software and applications, along with strong time management skills. Recent graduate with outstanding research, technical, and problem-solving skills, detail-oriented and quick to learn new concepts. Demonstrated commitment to meeting company needs with consistent and organized practices throughout my career. Thrive under pressure and adapt to new situations and challenges to enhance the organizational brand. Newly certified phlebotomist with training and hands-on experience in venipuncture, capillary puncture, and special collection techniques. Skilled in building rapport with patients and reducing anxiety or discomfort.

Overview

8
8
years of professional experience

Work History

Medical Receptionist

Total Spectrum Health
09.2024 - Current
  • Supported office staff and operational requirements with administrative tasks.
  • Enhanced workflow by arranging key medical paperwork, ensuring timely retrieval for healthcare professionals.
  • Helped patients complete necessary medical forms and documentation.
  • Adhered to strict HIPAA guidelines to protect patient privacy.

Personal Caregiver

Eleanor Snyder
07.2016 - 08.2022
  • Provided ongoing compassionate patient care for each client.
  • Laundered clothing and bedding to prevent infection.
  • Maintained daily living standards by assisting clients with personal hygiene needs.
  • Planned and prepared nutritious meals and snacks to meet diabetic, low sodium and high protein diets.
  • Reported concerns to nurse supervisor to promote optimal care.
  • Recorded patient temperature, pulse and blood pressure to monitor health and well-being.
  • Coordinated patient care plans with doctors and registered nurses and communicated treatment steps to patients.
  • Transported patients to medical, dental and personal care appointments.
  • Met with various caregivers to promote continuous professional development and implement quality treatment strategies.
  • Made beds, swept floors and sanitized surfaces to support activities of daily living.
  • Coordinated doctor appointments, exercise, recreation and family visits to maintain schedule.
  • Assisted with meal planning to meet nutritional plans.
  • Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
  • Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
  • Drove clients to shop for groceries, attend doctor appointments and run errands.
  • Supported bathing, dressing and personal care needs.
  • Examined and treated patient lacerations, contusions and physical symptoms and referred patients to other medical professionals.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Improved patient outlook and daily living through compassionate care.
  • Monitored vital signs and medication use, documenting variances and concerning responses.
  • Encouraged residents to participate in activities of daily living to enhance personal dignity.

Education

Phlebotomy Technician - Phlebotomy

Phlebotomy School of Sparta, LLC
Sparta, NJ
10.2022

Skills

  • Quality Program Protocols
  • Care Plan Management
  • Client Documentation
  • Compassionate Client Care
  • Problem Identification
  • Progress Tracking
  • Time Management
  • Team Collaboration
  • Social Perceptiveness
  • Attentive to People
  • Clear Communication
  • Knowledge of State Regulations
  • Sharps Disposal
  • Biohazard Waste Disposal
  • Sanitation and Sterilization
  • Drawing Blood
  • Vacuum Tube and Syringe Use
  • Glucose Screening
  • Sharps Collection
  • Written and Verbal Communication
  • Blood Alcohol Testing
  • Blood Culturing
  • Butterfly Venipuncture
  • Information Gathering
  • Specimen Collection

Timeline

Medical Receptionist

Total Spectrum Health
09.2024 - Current

Personal Caregiver

Eleanor Snyder
07.2016 - 08.2022

Phlebotomy Technician - Phlebotomy

Phlebotomy School of Sparta, LLC
Hillary Brooks