Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hillary Brown

Raleigh,NC

Summary

At Massage Envy Spa, I excelled as a Front Desk Associate, adeptly handling high-pressure situations with calm professionalism. I made the effort to make management feel comfortable and confident in trusting me with bigger tasks such as diving deeper into client profiles and handling situations a typical Front Desk Associate wouldn’t handle themselves. I built lasting client relationships through attentive listening and efficient scheduling, significantly contributing to a welcoming environment, and suggesting our membership to effectively get them in on a regular schedule for their health and well-being.

Overview

2
2
years of professional experience

Work History

Front Desk Associate

Massage Envy Spa
Raleigh, NC
02.2023 - Current
  • Handled high-pressure situations calmly, maintaining professionalism at all times.
  • Made sure it was a welcoming environment for guests.
  • Greeted guests at front desk and engaged in pre-chat conversation while managing check-in process.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build professional relationships in order to know each specific client and know their needs

Education

Freshman Year - Undecided

North Carolina A&T State University
Greensboro, NC

High School Diploma -

Leesville Road High
8410 Pride Way
01.2023

Skills

  • Time Management
  • Sales Associate
  • Problem-solving skills
  • Listening Skills
  • Scheduling appointments
  • Credit card handling
  • Cash Handling
  • Multi-Line Phone Systems
  • Processing Insurance

Timeline

Front Desk Associate

Massage Envy Spa
02.2023 - Current

Freshman Year - Undecided

North Carolina A&T State University

High School Diploma -

Leesville Road High
Hillary Brown