Hillary Gillentine

Contract Remote/Hybrid Position

• Prepare contractual leases between Landlord and Tenants.
• Track follow-ups to increase conversion rates, while also coordinating vendors and managing property-related tasks.
• Successfully manage substantial volume of rentals per season, totaling over half a million in rents.
• Thrive in remote work setting, demonstrating self-direction and ability to work with minimal instruction, while collaboratively striving towards common goals set by CEO.
• Provide multifaceted services and errands by managing mail, scheduling appointments and other administrative tasks.

• Provided comprehensive support to a high net-worth confidential family, encompassing a wide range of tasks, including child care, household management, grocery shopping, and laundry.
• Efficiently assisted with events and gatherings at their estates.
• Successfully managed preparation and organization for family's arrivals and departures across their primary home, weekend estate, and beach house.
• Exercised discretion and strict confidentiality while handling sensitive information, establishing trust within family's private affairs.

Contract Remote/Hybrid Position

• Coordinated estimates for high-end luxury custom builder, for materials and labor services and evaluated bids from vendors.
• Managed the preparation, input, and progress tracking of permits and collaborated with the city municipality to address issues, facilitating necessary revisions to ensure permit issuance.
• Conducted detailed reviews of floor plans, elevations, surveys, MEP drawings, and architectural and landscape plans.
• Maintained an organized tracking system for follow-up attempts with vendors, playing a key role in staying on budget and adhering to project timelines, ensuring timely sourcing of materials while maintaining the highest quality standards for multiple luxury construction projects.

• Executive support to CEO, efficiently managing day-to-day operations in a fast-paced luxury brand environment; representing CEO with professionalism and discretion.
• Managing complex calendars and scheduling, coordination of events and meetings and accurately transcribing meetings.
• Developing and implementing efficient systems to track and monitor critical aspects of the business, streamlining operations and enhancing data management.
• Strong project management skills, successfully scaling specific areas and implementing innovative strategies.
• Maintaining strict adherence to contractual timelines and supporting the CEO in meeting critical deadlines.
• Conducting thorough data entry and research to compile reports.
• Proactively managing and preparing contracts and meeting materials with precision and accuracy.
• Independently managing efficient daily itineraries for CEO, prioritizing appointments based on strategic priorities.
• Cultivating and maintaining professional relationships with high net-worth clientele and internal/external stakeholders, effectively representing the luxury brand and CEO.

• Provided executive support to two CEOs of a luxury brand, overseeing day-to-day operations with $100 million in total annual sales volume.
• Efficiently managed complex calendars and scheduled appointments
• Prepared compelling presentations, contracts, and marketing materials, liaising with other departments and outside entities.
• Skillfully managed email correspondence on behalf of CEOs, maintaining professional communication channels and cultivating relationships with high-profile clients.
• Demonstrated expertise in expense reconciliation, tracking, budgeting, and timely payments to vendors.
• Utilized CRM databases to organize client information, streamlining communication and relationship management. Proficiently inputted listings onto the internet for luxury properties, maximizing exposure and reaching the target audience effectively.

• Advised a caseload of 700-800 college students, setting academic goals and creating personalized plans for success.
• Utilized effective communication through phone, email, and face-to-face interactions to provide comprehensive professional support.
• Managed email correspondence for the main education queue, proficiently handling inquiries and providing ghostwriting services.
• Collaborated with C-level executives and other collegiate professionals towards achieving departmental objectives.
• Effectively operated CRM management to handle the caseload.
• Achieved a 98% quality assurance rating and consistently ranked in the top five for exceptional conversion rates.

• Received valuable mentorship from the Dean of Student Conduct, actively providing personal assistance in addition to my regular duties, resulting in improved efficiency and the successful achievement of her goals.
• Efficiently managed calendars and scheduling for 12 C-level executives, resulting in improved time management and productivity for the executives and the office.
• Collaborated with executives to provide support on individual projects, aligning organizational goals for efficiency.
• Demonstrated professionalism and discretion in the preparation of incident reports and handling confidential information, strictly adhering to privacy regulations.
• Successfully coordinated events to promote student engagement and foster a vibrant campus community.
• Effectively managed donations, collaborating with local businesses to secure pledges and sponsor events, leading to a substantial increase in fundraising efforts and supporting the growth of various campus initiatives.