Hillary Horvath
Ontario,CA
Summary
Knowledgeable professional skilled at assisting employees with learning tasks, improving performance and maximizing productivity. Top-notch planner, organizer, and problem-solver. Superb mentorship over many years.
Overview
16
16
years of professional experience
Work History
NRO trainer
Farmer Boys Restaurant
Ontario
10.2016 - Current
- Educated new employees on cross contamination and chemical safety to promote a safe work environment
- Instructed employees on service techniques and multitasking strategies to enhance efficiency in fast-paced environment.
- Trained employees on delivering exceptional customer service to encourage repeat business
Shift Leader
Farmer Boys Restaurant
Ontario, CA
08.2014 - Current
- Organizing the inventory
- Making the schedule for the employees at the restaurant
- Inputting orders for inventory
- Covering breaks and multitasking
- Training new employees on what the job entails and on good customer service.
Entrepreneur
Calming escape massage
Eastlake, CA
11.2010 - 08.2011
- Greeted guests and assisted with form completion to ensure a smooth check-in process
- Escorted guests to their rooms, enhancing their overall experience
- Provided refreshments and guided guests on feedback options to promote engagement
Education
Ontario High School
Ontario, CASkills
- Staff training
- Client relations
- Stock management
- Employee scheduling
Timeline
NRO trainer
Farmer Boys Restaurant
10.2016 - Current
Shift Leader
Farmer Boys Restaurant
08.2014 - Current
Entrepreneur
Calming escape massage
11.2010 - 08.2011
Ontario High School