Hillary Martinez
San Angelo
Summary
Epic Clinical Analyst who thrives at the intersection of clinical workflows, system logic, and strategic leadership. Experienced in translating “why isn’t this working?” into scalable, sustainable Epic solutions while fostering clarity, accountability, and team growth. Ready to lead analysts, optimize delivery frameworks, and drive system innovation with a balance of precision, curiosity, and calm under pressure.
Overview
5
5
years of professional experience
2
2
Certifications
Work History
Epic Clinical Analyst
Shannon Medical Center
San Angelo
10.2020 - Current
- Managed Epic application configurations to enhance system functionality, ensuring alignment with user requirements.
- Configured systems and designed workflows, creating user documentation to improve end-user experience.
- Analyzed user support tickets to identify recurring system problems, proposing effective solutions to reduce future incidents.
- Facilitated meetings with stakeholders to discuss application enhancements and updates.
Education
High School Diploma -
Angelo State University
San Angelo, TXSkills
- Application configuration
- Workflow design
- User support analysis
- Project management
- Stakeholder engagement
- Problem solving
- Decision-making
- Attention to detail
- Team collaboration
- Multitasking
Certification
EpicCare Inpatient Procedure Orders Certificate
Timeline
Epic Clinical Analyst
Shannon Medical Center
10.2020 - Current
High School Diploma -
Angelo State University