Hillary Otis
San Antonio
Summary
Creative baker specializing in custom baked goods, with a strong background in customer service and cash handling. Committed to enhancing customer experiences and ensuring product quality in fast-paced environments.
Overview
18
18
years of professional experience
Work History
Baker
Sugarlicious Cakery
San Antonio
05.2011 - Current
- Home based baking business
- Custom cookies and cakes
- Prepared a variety of baked goods including breads, pastries, and cakes.
Online Sales Associate
Walmart
San Antonio
05.2025 - 08.2025
- Assisted customers with product inquiries and online order placements.
Customer Service Representative
Circle K
San Antonio
10.2024 - 05.2025
- Maintained a clean and organized work environment for efficiency.
- Cash Handling
- Customer Service
Stay At Home Parent
Home
San Antonio
03.2020 - 10.2024
Associate
HEB
San Antonio
01.2009 - 07.2015
- Cashier
- Beauty Representative
- Bakery Representative.
- Customer Service.
- Cash handling
Cashier
Daylight Donuts
San Antonio
03.2010 - 07.2010
- Temporary position
- Cash handling
- Customer Service
Sales Associate
KIRKLANDS Home
San Antonio
08.2007 - 01.2009
- Assisted customers in selecting home decor and furniture items.
- Maintained a clean and organized sales floor for optimal shopping experience.
- Operated point-of-sale system for processing transactions efficiently.
- Collaborated with team members to restock merchandise and displays regularly.
- Supported promotional events by setting up displays and engaging with customers.
- Answered incoming telephone calls to provide store, products and services information.
Brand Representative
PacSun Clothing
San Antonio
08.2007 - 01.2008
- Represented the brand
- Sales
- Customer Service
- Stocking
- Assisted in maintaining store visuals and merchandise displays.
- Processed transactions accurately at the point of sale system.
Education
High School Diploma -
William Howard Taft High School
San Antonio, TX06-2007
Skills
- Baking techniques
- Cake decorating
- Recipe development
- Nutritional knowledge
- Food safety standards
- Customer relationship management
Accomplishments
- HEB Employee of the month
Timeline
Online Sales Associate
Walmart
05.2025 - 08.2025
Customer Service Representative
Circle K
10.2024 - 05.2025
Stay At Home Parent
Home
03.2020 - 10.2024
Baker
Sugarlicious Cakery
05.2011 - Current
Cashier
Daylight Donuts
03.2010 - 07.2010
Associate
HEB
01.2009 - 07.2015
Sales Associate
KIRKLANDS Home
08.2007 - 01.2009
Brand Representative
PacSun Clothing
08.2007 - 01.2008
High School Diploma -
William Howard Taft High School