Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Hillary Pozo

Cicero,IL

Summary

Proven track record in enhancing customer satisfaction and streamlining operations, evidenced by my role at Currie Motors. Skilled in customer service and computer applications, I excel in multitasking and bilingual communication. Demonstrated ability to improve service efficiency, achieving a significant increase in customer retention.

Overview

10
10
years of professional experience

Work History

Service Advisor

Currie Motors
08.2022 - 02.2024

Service BDC Manager

Advantage Chevrolet of Bridgeview
08.2021 - 08.2022

BDC Service Representative

Ettleson Cadillac-Buick-GMC
08.2020 - 08.2021

Accounts Payable Clerk

Currie Motors
03.2018 - 08.2020

Cashier

Berwyn Fruit Market
06.2017 - 04.2018

Cashier

White Castle
01.2016 - 04.2017

Cashier

Little Caesars Pizza
08.2014 - 11.2015
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

High School Diploma -

Morton West High School
Berwyn, IL
06.2016

Skills

  • Customer Service
  • Computer Skills
  • Multitasking and Organization
  • Vehicle assessment
  • Fluent Bilingualism

Languages

Spanish
Native or Bilingual

Timeline

Service Advisor

Currie Motors
08.2022 - 02.2024

Service BDC Manager

Advantage Chevrolet of Bridgeview
08.2021 - 08.2022

BDC Service Representative

Ettleson Cadillac-Buick-GMC
08.2020 - 08.2021

Accounts Payable Clerk

Currie Motors
03.2018 - 08.2020

Cashier

Berwyn Fruit Market
06.2017 - 04.2018

Cashier

White Castle
01.2016 - 04.2017

Cashier

Little Caesars Pizza
08.2014 - 11.2015

High School Diploma -

Morton West High School
Hillary Pozo