HILLARY VIECK
Evansville,IN
Summary
Dedicated registered nurse (RN) with strong assessment skills. Proven ability to build positive relationships with patients, family members, physicians and other medical professionals. Four years of experience in field case management, Eleven years experience in a supervisory role in the home health setting. Driven leader, with positive outcomes displayed in employee satisfaction and retention as well as patient satisfaction and census growth.
Organized ,dependable and successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Director of Clinical Services
Horizons Home Care
08.2018 - Current
- Assisted in taking referral and verifying orders with physicians.
- Directed case conference meetings.
- Maintained and adhered to agency policy/procedures and patient care policy manuals.
- Facilitated orientation/in-service education programs for all field staff.
- Acted in the absence of the DON
- Ensured proper maintenance of medical records as prescribed and in compliance with local, state, and federal laws.
- Streamlined nursing operations by optimizing staffing schedules, resource allocation, and workflow processes.
- Participated in case conference meetings to discuss patient status, census changes, and complaints or concerns.
- Managed budgets effectively, identifying cost-saving measures while maintaining high-quality patient care standards.
- Promoted a culture of safety by enforcing compliance with infection control policies and procedures.
- Participated in “On Call” rotations when applicable.
- Oversaw hiring, onboarding, and evaluation of nursing and therapy staff, contributing to a high-performing team environment.
- Managed daily operations of 15 person clinical team supporting approximately 160 patients per week.
Clinical Supervisor
IntrepidUSA
11.2013 - 08.2018
- Responsible for efficient and effective utilization management in accordance with client needs physician orders and payer requirements.
- Assured efficient coordination of caregivers through case conferences and scheduling processes.
- Assured current and accurate clinical records in compliance with documentation requirements meeting Federal and State regulations.
- Planned and oversaw adherence to budgetary guidelines, exercised appropriate expense control management.
- Reviewed documentation of all clinical staff for necessity of services, quality care and compliance with physician orders and plan of care to ensure quality care and reimbursement.
Clinical Manager
Vibrant Home Health Care
08.2011 - 11.2013
- Developed, supervised and evaluated clinical staff of over 20 professionals- including nurses, therapists, social workers and home health aides.
- Assisted with analysis and evaluation of clinical operations to ensure standards were adhered to.
- Coordinated care and case conferences with clinicians on each client at minimum of every 60 days.
- Received and handled all client/physician calls, updates and/or complaints as appropriate.
- Collaborated with Director of Clinical Services on planning, implementation and evaluation of in-service and continuing education programs.
- Oversaw clinical documentation to ensure care coordination was captured and documentation integrity was maintained.
- Assisted with referral needs for clients and fostered relationships with referral/community resources.
- Acted as field nurse, as needed, performing direct patient care.
RN Case Manager
OMNI HEALTH CARE
11.2007 - 08.2011
- Provided case management per state regulations for cases requiring multidisciplinary approach.
- Responsibilities included but not limited to performing initial nursing evaluation, development and implementation of nursing plan of care under direct supervision of physician.
- Participated in in-service training programs as well as teaching and training of other nursing staff.
- Assumed responsibility for each patient receiving nursing care while prioritizing and delegating to licensed practical nurses and home health aides.
- Performed supervisory visits to patients' homes.
- Provided nursing services, treatments and diagnostic procedures requiring special skills.
- Played key role on interdisciplinary team of RNs, therapists, social worker and aides.
- Actively participated in development and implementation of individual treatment plans for patients with broad range of health issues.
- Skills performed: wound care, IV therapy, injections, catheter changes, skilled nursing assessment/observations, pain management, colostomy care & disease process teaching.
- Patient/caregiver teaching included but was not limited to: wounds, nutrition, diabetic education, catheter care, ostomies and medications.
RN
ECHO COMMUNITY HEALTH CARE
05.2007 - 11.2007
- RN to a physician providing primary care in a clinic focusing on serving the uninsured and underinsured with a special focus on the homeless.
- Skills included: triage, vital signs, vaccinations, immunizations, screenings and labs and assisting physician with in office procedures.
- Acquired extensive knowledge of avenues for medication affordability including store specific generic programs to prescription drug assistance programs through the manufacturer.
Education
Associates of Science Nursing (ASN) -
IVY TECH
Evansville, IN01.2007
Certificate of Practical Nursing (LPN) -
IVY TECH STATE COLLEGE
Anderson, IN01.2004
Skills
- Decision-Making
- Budget Oversight
- Patient Care Coordination
- Nursing Operations Management
- Patient Care Assessment
- Certified in CPR/AED
- Intravenous therapy
- Wound Care
Certification
- CPR
- AED
Timeline
Director of Clinical Services
Horizons Home Care
08.2018 - Current
Clinical Supervisor
IntrepidUSA
11.2013 - 08.2018
Clinical Manager
Vibrant Home Health Care
08.2011 - 11.2013
RN Case Manager
OMNI HEALTH CARE
11.2007 - 08.2011
RN
ECHO COMMUNITY HEALTH CARE
05.2007 - 11.2007
Associates of Science Nursing (ASN) -
IVY TECH
Certificate of Practical Nursing (LPN) -
IVY TECH STATE COLLEGE
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