Hillina Nia Borrou
Los Angeles,CA
Summary
Diligent undergraduate student with three consecutive years of work experience and proven knowledge of conflict resolution, customer needs assessment, and project management; aiming to leverage my abilities to fill a position at the highly regarded Playa Vista Cinemark successfully. Frequently praised as adaptable by my peers, I can be relied upon to effectively join the team and help the theatre achieve its goals.
Overview
3
3
years of professional experience
Work History
Outdoor Trip Leader
SFSU Gator Outdoor Adventures
12.2023 - Current
- Organized and lead multi-day outdoor overnight and day trips for diverse San Francisco State University student populations across nature reserves all over California; servicing hundreds of people
- Trained for 5 months thoroughly in risk management, company money handling, participant and co-lead communications, and conflict resolution management in the work place to promote engagement when planing weekend excursions for students
- Collaborated with a team of 52 on ways to advance and better SFSU's outdoor program; and revised written and visual content to meet personal standards and to satisfy needs of participants, managers, and program directors
- Built personal relationships with guests to promote positive experiences.
- Wilderness First Responder Certified
Theater Team Member
Cinemark Playa Vista and XD
06.2022 - 08.2023
- Created a welcoming environment for guests via friendly attitude, warm smiles, kind hearted greetings, and promoted adoption of likewise behavior amongst coworkers all while juggling senior year stress
- Promoted quick and accurate knowledge about movies, special events, upcoming attractions, pricing, promotions, etc
- Led guests to destinations, maintained order in and out of auditoriums, acted as a calming presence in event of a crisis and kept things tidy; all for ensuring a quality overall moviegoing experience
Camp Counselor
Silverlake Independent Jewish Community Center
01.2022 - 08.2022
- Interacted with a diverse group of staff members and campers in a respectful, calm, and appropriate manner at all times
- Oversaw and focused on the health, safety, and happiness of all campers at all times by enforcing rules and regulations of the recreational facility to maintain discipline and ensure safety
- Organized regularly and enthusiastically in camp life, including taking an active role in specialist programming
- Took responsibility for elevating the fun and joy of being at camp and making art
- Greeted new arrivals to activities, introduced to other participants, explained facility rules, and encouraged participation
Education
Bachelor of Arts - Cinema
San Francisco State University
San Francisco, CA04.2027
High School Diploma - undefined
Girls Academic Leadership Academy
Los Angeles, CA06.2023
Skills
- Strong leadership
- Group management
- Emergency preparedness
- Environmental awareness
- Cultural sensitivity
- Physical fitness
Timeline
Outdoor Trip Leader
SFSU Gator Outdoor Adventures
12.2023 - Current
Theater Team Member
Cinemark Playa Vista and XD
06.2022 - 08.2023
Camp Counselor
Silverlake Independent Jewish Community Center
01.2022 - 08.2022
High School Diploma - undefined
Girls Academic Leadership Academy
Bachelor of Arts - Cinema
San Francisco State University
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