Summary
Overview
Work History
Education
Skills
Certification
Timeline
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HIMANSHU ADHWARYU

CUSTOMER SUCCESS TECHNICAL ARCHITECT
Aurora,CO

Summary

Dynamic and innovative Technical Architect with a Master's in Computer Science and over 12 years of extensive experience spanning software development, solution architecture, system integration, and customer success. Known for delivering cutting-edge enterprise solutions, I excel in designing and deploying Multi/Hybrid Cloud Architectures, seamlessly integrating complex systems, and driving digital transformation initiatives that redefine organizational capabilities.

Proficient in leveraging state-of-the-art technologies, including Apache Kafka, Flink, Generative AI, and Machine Learning, to optimize performance and deliver high-impact, scalable solutions. My expertise includes orchestrating cross-functional teams to achieve operational excellence and ensuring alignment between technology strategies and business objectives.

I am renowned for my dedication to excellence in delivery, demonstrated through consistently high client satisfaction scores, transformative project outcomes, and fostering collaborative team environments that drive results. My hands-on approach to implementing cloud-native infrastructures, real-time data streaming pipelines, and strategic consulting empowers businesses to stay ahead in competitive landscapes.

Committed to driving innovation, I thrive on solving complex challenges with creative solutions, mentoring teams toward peak performance, and ensuring long-term scalability and resilience for mission-critical systems. My ability to align cutting-edge technologies with strategic business priorities underscores my passion for technology-driven success

Overview

14
14
years of professional experience
1
1
Certification

Work History

CUSTOMER SUCCESS TECHNICAL ARCHITECT

Confluent
Aurora, USA
11.2022 - Current
  • Designed and optimized real-time data streaming architectures using Apache Kafka and Flink, enabling enterprise clients to build scalable solutions for fraud detection, recommendation engines, and machine learning model serving.
  • Partnered with key accounts to drive digital transformation by architecting and optimizing data pipelines, expanding client subscriptions with new product offerings, and ensuring measurable business outcomes.
  • Delivered expert technical guidance to resolve critical production issues, ensuring high availability and minimal downtime for mission-critical systems processing millions of daily transactions.
  • Collaborated with Sales, Product, Engineering, and Support teams to align Confluent’s roadmap with customer needs, leveraging insights from diverse use cases to influence product enhancements.
  • Conducted knowledge transfer sessions and workshops to empower client teams with best practices for implementing and scaling Apache Kafka and Flink, ensuring long-term operational efficiency.
  • Supported the deployment of real-time analytics pipelines to enable actionable insights, reducing decision-making times and enhancing the agility of client organizations

Enterprise Solutions Architect

Skipify
Aurora, CO
10.2021 - 10.2022
  • Designed and implemented the "Buy with 1 Click" feature, reducing checkout friction and increasing conversion rates by streamlining payment processes for e-commerce platforms.
  • Engineered real-time wallet integrations, enabling seamless access to payment methods and enhancing the user experience with secure, identity-powered transactions.
  • Spearheaded the onboarding of merchants to Skipify's platform, achieving a 25% improvement in onboarding time through optimized workflows and tailored solutions.
  • Collaborated with cross-functional teams to integrate Skipify with third-party systems like Klaviyo and Shopify, improving campaign management and audience targeting for merchants.

Technical Architect

Guidewire Software
Fairfax, VA
07.2016 - 10.2021
  • Collaborated with the professional services team to architect and implement Guidewire InsuranceSuite and cloud solutions, enhancing developer capabilities through hands-on coaching and knowledge-sharing.
  • Facilitated significant revenue growth by aligning technical solutions with business objectives during pre-sales and post-sales activities, including proof-of-concept demonstrations, workflow designs, and integration with the Guidewire Cloud Platform.
  • Led the adoption of Guidewire Predictive Analytics across customer projects, optimizing key processes such as pricing, underwriting, and claims management, and driving data-informed decision-making.
  • Spearheaded the development of innovative designs and creative solutions that advanced Guidewire’s product suite, fostering a culture of continuous improvement and delivering exceptional customer success outcomes.
  • Strategically collaborated with internal teams to pioneer configuration concepts and define best practices, shaping the development of core product features and enhancing overall platform functionality.
  • Identified critical business drivers and technology capabilities, ensuring alignment between strategic business objectives and technical deployment, achieving scalable and efficient solutions.
  • Streamlined system integration workflows by leveraging Guidewire’s robust APIs, enabling seamless interaction with third-party applications, and improving clients' operational agility and processing efficiency.

Big Data Consulting Engineer

Actian
Washington, DC
02.2016 - 06.2016
  • Crafted and implemented big-data solutions tailored to client needs, addressing complex challenges in data processing and analytics.
  • Provided technical consulting to empower clients in leveraging big-data platforms for improved decision-making and operational efficiency.
  • Partnered with the Service Management team to enhance technical services, aligning solutions with customer requirements and business objectives.
  • Conducted in-depth customer needs analysis, delivering scalable and innovative solutions to optimize technical operations.

Technical Consultant

Perficient
Fairfax, USA
01.2015 - 01.2016
  • Guided clients through their digital transformation journeys by customizing and deploying IBM Order Management Solutions, streamlining workflows, and ensuring alignment with unique business requirements.
  • Spearheaded process optimizations that resulted in a 20% faster implementation timeline, significantly improving operational efficiency and client satisfaction. This included configuring complex workflows and integrations to enhance the scalability and reliability of order management systems.
  • Deployed IBM Cognos Analytics, designing and implementing advanced data visualization solutions that empowered stakeholders with actionable insights.
  • Developed complex SQL scripts to extract, transform, and analyze critical data, delivering comprehensive analytics reporting and enabling data-driven decision-making. These efforts improved clients' business intelligence capabilities, enhanced strategic planning, and supported long-term growth initiatives.

Software Developer

Schlumberger
Houston, USA
06.2014 - 11.2014
  • Contributed to the development of data-capturing software and frameworks specifically designed for oil reservoirs, enabling accurate and efficient data collection to support exploration and production processes.
  • Enhanced data management and analysis capabilities by implementing robust frameworks that streamlined the handling of large datasets, improving operational efficiency and decision-making.
  • Championed the adoption of agile software development practices, fostering a culture of collaboration and continuous improvement, which resulted in more streamlined workflows and faster delivery of software solutions.
  • Worked closely with cross-functional teams to seamlessly integrate client-driven applications into existing systems, ensuring alignment with operational goals and maximizing the usability of delivered solutions.

Associate Software Engineer

Computer Sciences Corporation
India, India
07.2010 - 07.2012
  • Oversaw and managed relationships with five key enterprise clients, ensuring exceptional service delivery and maintaining consistently high satisfaction levels.
  • Proactively addressed complex client requirements, fostering trust and strengthening long-term partnerships.
  • Directed the execution of intricate EMC SMARTS monitoring projects, optimizing the performance and reliability of critical infrastructure systems.
  • Managed a high-value business account with annual revenues exceeding $2.5 million, driving operational excellence and meeting client expectations.
  • Successfully implemented ITIL best practices, surpassing stringent service level agreements, and streamlining operational workflows to enhance service quality and efficiency.
  • Leveraged expertise in ETL processes to optimize data migration efforts, ensuring accuracy, reliability, and minimal downtime during critical transitions.
  • Consistently exceeded performance benchmarks by aligning technical expertise with strategic insights, contributing to operational excellence and reinforcing the organization’s reputation for delivering superior IT services.

Education

Bachelor of Engineering (BE) - Electronics and Instrumentation Engineering

Shri Vaishnav Institute of Technology and Science (SVITS)
06.2010

Master of Science (MS) - Computer Science

George Washington University (GWU)

Skills

  • Technical Discovery & Requirements Gathering
  • Solution Design & Implementation
  • Architecture: Service-Oriented (SOA), Microservices, Event-Driven (EDA), Serverless
  • Cloud Computing
  • Application & Web Development
  • Security, Governance & Compliance
  • Account Management
  • Product Roadmap
  • Programming: Java, Python, JS
  • Data Management: RDBMS, SQL, Apache Cassandra, NoSQL, MongoDB, PostgreSQL
  • Cloud & DevOps: AWS, Azure, Confluent Cloud, GCP, Linux, Kubernetes, Docker, CI/CD, GIT, Terraform
  • API: REST, SOAP
  • Real-Time Data Streaming: Confluent Platform, Confluent Cloud, Apache Kafka, Apache Flink, Apache Spark
  • Databricks: Lakehouse, PySpark
  • Generative AI/ ML, LLMs, RAG

Certification

  • Confluent Certified Developer for Apache Kafka
  • Confluent Certified Administrator for Apache Kafka
  • Databricks Accredited Generative AI Fundamentals
  • Databricks Accredited AWS Platform Architect
  • Databricks Accredited Lakehouse Fundamentals
  • Guidewire PolicyCenter Configuration - Ace
  • Guidewire PolicyCenter Configuration - Professional
  • Guidewire InsuranceSuite Developer - Associate
  • Guidewire ClaimCenter Configuration - Specialist
  • ITIL V3 Foundation

Timeline

CUSTOMER SUCCESS TECHNICAL ARCHITECT

Confluent
11.2022 - Current

Enterprise Solutions Architect

Skipify
10.2021 - 10.2022

Technical Architect

Guidewire Software
07.2016 - 10.2021

Big Data Consulting Engineer

Actian
02.2016 - 06.2016

Technical Consultant

Perficient
01.2015 - 01.2016

Software Developer

Schlumberger
06.2014 - 11.2014

Associate Software Engineer

Computer Sciences Corporation
07.2010 - 07.2012

Bachelor of Engineering (BE) - Electronics and Instrumentation Engineering

Shri Vaishnav Institute of Technology and Science (SVITS)

Master of Science (MS) - Computer Science

George Washington University (GWU)

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