Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Hina Habib

Apopka,FL

Summary

I am an enthusiastic individual with diverse and experienced skills working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. I am excited to begin new challenges with a successful team.

Overview

25
25
years of professional experience

Work History

Mortgage Loan Officer

Guaranteed Rate
10.2022 - Current
  • Worked with underwriters to fix application problems and resolve issues.
  • Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
  • Communicated with clients, processing teams and other third parties to achieve prompt loan closings.
  • Analyzed loan applications and credit reports to determine loan eligibility and risk level.
  • Explained different types of loans pertaining to client situations.
  • Followed up with clients on missing loan documents, providing guidance on best way to complete application process.

Care Giver

Serenity Independent Living
06.2022 - 06.2023
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.

Loan Originator

LoanDepot.Com LLC
08.2015 - 10.2022
  • Analyzed applicants' financial status, credit and property evaluation to determine feasibility of granting loan
  • Collaborated with external contacts such as realtors and internal teammates to progress and close transactions
  • Monitored loan status and successfully communicated updates with customers
  • Negotiated loan terms and conditions with customers.

Senior Mortgage Loan Processor

Suntrust Mortgage
05.2012 - 07.2015
  • Created and completed loan submission packages
  • Communicated with customers in person and via telephone to answer questions, process transactions and resolve issues
  • Discussed loan needs and financial histories with clients and conveyed information regarding application processes
  • Managed any conditions sent from underwriting departments
  • Handled a pipeline of 30 to 50 loans every month.

Loan Processor

Marlin Mortgage Inc
10.1998 - 05.2012
  • Communicated with customers in person and via telephone to answer questions, process transactions and resolve issues
  • Checked approvals against established bank and government lending standards
  • Managed any conditions sent from underwriting departments
  • Organized loan files, updated databases, prepared general correspondence and communicated with stakeholders.

Education

BBA in Business Administration -

Rollins College
Winter Park, FL
08.2018

MBA in Marketing -

The International University
Lahore, Pakistan
05.1993

Skills

  • Problem resolution
  • Customer service
  • Planning and coordination
  • Communications
  • Team management
  • Proactivity
  • Detail Orientation

Languages

Hindi
Professional Working
English
Full Professional
Punjabi
Professional Working
Urdu
Native or Bilingual

Timeline

Mortgage Loan Officer

Guaranteed Rate
10.2022 - Current

Care Giver

Serenity Independent Living
06.2022 - 06.2023

Loan Originator

LoanDepot.Com LLC
08.2015 - 10.2022

Senior Mortgage Loan Processor

Suntrust Mortgage
05.2012 - 07.2015

Loan Processor

Marlin Mortgage Inc
10.1998 - 05.2012

BBA in Business Administration -

Rollins College

MBA in Marketing -

The International University
Hina Habib