Hinal Patel
Pete's Fresh Market
Tinley Park,IL
3
Languages
1
Certification
3
years of professional experience
Friendly and dependable customer service professional with experience handling cash transactions, assisting customers, and maintaining accuracy in a fast-paced retail environment. Skilled in operating POS systems, resolving customer inquiries, and providing exceptional service. Strong attention to detail, excellent communication skills, and committed to creating a positive shopping experience.
Work History
Front End Associate
1 Month- Provided friendly and efficient customer service at the front end and checkout area.
- Operated cash registers and accurately handled cash, credit/debit, and other payment methods.
- Assisted customers with questions, product locations, pricing concerns, and checkout issues.
- Bagged groceries carefully and maintained a clean, organized checkout area.
- Worked with team members and supervisors to keep checkout lines moving during busy periods.
- Helped resolve customer concerns professionally while maintaining a positive shopping experience.
Supervisor
5 Months- Supervised daily front-end operations by coordinating cashiers and customer service associates to ensure efficient checkout and exceptional customer service.
- Trained, coached, and supported new employees on register operations, company policies, and customer service standards.
- Oversaw cash handling procedures, balanced cash drawers, and resolved register discrepancies while maintaining accuracy and compliance.
- Assisted with scheduling, opening and closing procedures, and maintaining a clean, organized, and safe work environment.
Front End Associate
2 Years 2 Months- Processed cash, credit, debit, and mobile payments accurately while maintaining excellent customer service in a high-volume retail environment.
- Assisted customers with purchases, returns, exchanges, and general inquiries, ensuring a positive shopping experience.
- Maintained an organized and efficient checkout area while following company policies for cash handling and loss prevention.
- Supported daily store operations by restocking checkout merchandise, maintaining cleanliness, and assisting during peak business hours.
Education
Computer System Technician - Software Support
Bachelor of Computer Engineering
Skills
Customer Service
Cash Handling
POS Systems
Transaction Accuracy
Cash Drawer Balancing
Communication Skills
Teamwork
Time Management
Multitasking
Problem Solving
Conflict Resolution
Inventory Restocking
Certification
HTML Course Certificate - Completed a professional front-end development course
Languages
English
Hindi
Gujarati
Timeline
Front End Associate
Pete's Fresh Market
07.2026 - CurrentRead More
Supervisor
Food Lion
01.2026 - 06.2026Read More
Front End Associate
Walmart
10.2023 - 12.2025Read More
Mohawk College And Arts Centre
Computer System Technician from Software Support
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Kalol Institute of Technology And Research Centre
Bachelor of Computer Engineering
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