Work Preference
Summary
Overview
Work History
Education
Skills
Timeline
Generic
Open To Work

Hinde Driouche

Orlando

Work Preference

Job Search Status

Open to work

Work Type

Full Time

Location Preference

Remote

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Overview

13
13
years of professional experience

Work History

Customer Service Representative

Welcome to orlando tours,INC
Orlando
06.2024 - 03.2026
  • Assisted customers with inquiries and provided information about tour options.
  • Processed bookings and managed customer reservations efficiently.
  • Handled customer complaints, ensuring resolution and satisfaction.

Dispatch Coordinator

FM auto transport LLC
Fredericksburg
03.2019 - 12.2020
  • Coordinated transportation schedules for efficient vehicle dispatching within logistics network.
  • Communicated with drivers to ensure timely pickups and deliveries across various routes.
  • Updated tracking systems to monitor shipment statuses and resolve any transportation issues.

Medical Assistant

Landmark internal medicine
Alexandria
02.2013 - 08.2016
  • Assisted physicians with patient examinations and medical procedures.
  • Managed patient scheduling and coordinated follow-up appointments.
  • Collected and documented patient medical histories accurately.
  • Answered phones, scheduled appointments, greeted patients and ordered supplies.
  • Filed insurance claims forms in accordance with applicable regulations.

Education

El Farabi High School
Rabat , Morocco

Skills

  • Customer service
  • Booking management
  • Complaint resolution
  • Reservation systems
  • Trilingual (French, English and Arabic)

Timeline

Customer Service Representative

Welcome to orlando tours,INC
06.2024 - 03.2026

Dispatch Coordinator

FM auto transport LLC
03.2019 - 12.2020

Medical Assistant

Landmark internal medicine
02.2013 - 08.2016

El Farabi High School
Hinde Driouche