Talented professional considered knowledgeable leader and dedicated problem solver. Brings 14 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Program Manager
GGS Information Services
11.2023 - Current
Accounts: John Deere, Rolls Royce.
Addressed and resolved technical, financial, and operational concerns by working with team members and directors.
Coached team members on productivity strategies to accomplish challenging goals.
Met with project stakeholders on regular basis to assess progress and make adjustments.
Interacted with customers and clients to identify business needs and requirements.
Engaged and worked alongside cross-functional stakeholders to manage strategic initiatives.
Managed multiple strategic projects with numerous sub-projects or workstreams.
Demonstrated strong writing and presentation skills to develop briefs, memorandums and analytical reports for clients.
Managed and supervised administrative and daily program operations, complying with policies and regulations.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Senior Global Program Manager
GGS Information Services
05.2021 - 11.2023
Accounts: Volvo Group, Daimler.
Collaborated with developers and project managers to assess program capabilities, features and testing demands.
Engaged with customers, partners and constituent groups to create positive, trusting and professional relationships.
Delivered clear presentations during meetings with clients and colleagues, using effective public speaking skills.
Met tight deadlines to satisfy client demands and project timelines.
Devised tools and benchmarks to improve team performance and monitor production.
Tracked project and team member performance closely to quickly intervene in mistakes or delays.
Monitored project progress, identified risks and took corrective action as needed.
Global Program Manager
GGS Information Services
09.2018 - 04.2021
Accounts: Volvo Group, BOMAG, Thomas Bus, John Deere & Komatsu.
Responsible for all sites including Greensboro, Gothenburg & Bangalore.
Providing responsive customer support throughout project/program
Development, implementation, and production phase.
Creating and managing long term goals of the company.
Apply change, risk, and resource management.
Tracking and controlling project/program progress and compliance with
Specifications, schedules, and procedures.
Routing and scheduling customer input through appropriate production
Functions.
Preparing and communicating project/program status reports for senior
Management.
Managing database development involving troubleshooting and new design to
Ensure high quality output.
Compiling relevant data to produce monthly department financial projection
Numbers.
Monitoring production costs to ascertain department profitability.
Providing input for and managing within the department personnel.
Ordering and maintaining required supplies, raw materials, and equipment to
Meet department requirements.
Engaging in quality improvement applications such as Six Sigma, identify
Customer specifications, and monitor reports pertaining to quality.
Project Manager
GGS Information Services
10.2011 - 08.2018
Accounts: Volvo Group.
Resource forecasting in collaboration with cross-functional teams ā domain
Skill and seniority wise numbers
Align forecasting plans with internal ramp downs and recruitment.
Facilitate direct training plans to bridge associate skill-gap.
Careful Analysis and Monitoring of Billing Await resources and utilizing them
For Internal Competency Development activities.
Handling end to end management of project deliverables.
Experience in handling RFP & RFQ.
Providing estimate on cost to the project based on size, complexity and stage.
Review project performance including scope, budget, schedule & cost.
Robust internal review process in place helped in achieving 4 plus six sigma
Scores and subsequently FTR of 94%.
Successfully delivered various engine & vehicle projects.
Team leader for implementation of Guided Diagnostics in Grade-X & Rational
Clear Case.
Working in close contact with PD on analysis and function description for
Approx. 35 different functions on the truck.
Analyzing the information from a symptom point of view.
Developing of methods for fault tracing of electrical & mechanical systems and
Components.
Implementations of these methods in diagnostic tool with help of Grade X
(authoring tool).
Test & verification of developed methods on vehicle.
Service Manager
Lathangi Ford
12.2009 - 10.2011
Service Manager
Mody Ford
08.2009 - 11.2009
Assistant Service Manager
Automotive Manufacturers Private Limited
10.2007 - 08.2009
Assistant Service Manager
Mody Ford
05.2006 - 09.2007
Service Advisor
Nikki Ford
07.2004 - 09.2005
India Service Advisor
Sundaram Motors
12.2002 - 06.2004
Assistant Service Manager
SRI SIDDI VINAYAKA AUTOMOBILES PRIVATE LIMITED
02.2002 - 11.2002
Service Advisor
Automotive Manufacturers Private Limited
05.1996 - 01.2002
Hyderabad, Telangana, India
Education
Diploma of Education - Automobile/Automotive Mechanics Technology/Technician
Govt. Polytechnic College
03.1996
Skills
Global Presentation Skills
Account Management
New Business Development
Automotive Engineering
Project Management
Business Analysis
Authoring Tools
Critical thinking
P&L management
Project coordination
Team training and development
Work delegation
Process improvement
MS office applications
Certification
August 2018 - SAFe 4.0 - izen
August 2018 - Scrum Master - Izen
Accomplishments
Implemented Six Sigma program for quality and productivity.
Various automation initiatives within the authoring tool for better productivity and cost reduction.
SOFTWARE
Grade X (Authoring Tool)
Frame Maker
PDM Software
CAD Programmes
Team Foundation Server
Microsoft Office
Languages
English
Full Professional
Hindi
Full Professional
Telugu
Professional Working
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full Time
Work Location
On-SiteRemoteHybrid
Important To Me
Career advancementWork-life balanceCompany CultureFlexible work hoursPersonal development programsHealthcare benefitsWork from home optionPaid time offPaid sick leave401k match
Timeline
Program Manager
GGS Information Services
11.2023 - Current
Senior Global Program Manager
GGS Information Services
05.2021 - 11.2023
Global Program Manager
GGS Information Services
09.2018 - 04.2021
Project Manager
GGS Information Services
10.2011 - 08.2018
Service Manager
Lathangi Ford
12.2009 - 10.2011
Service Manager
Mody Ford
08.2009 - 11.2009
Assistant Service Manager
Automotive Manufacturers Private Limited
10.2007 - 08.2009
Assistant Service Manager
Mody Ford
05.2006 - 09.2007
Service Advisor
Nikki Ford
07.2004 - 09.2005
India Service Advisor
Sundaram Motors
12.2002 - 06.2004
Assistant Service Manager
SRI SIDDI VINAYAKA AUTOMOBILES PRIVATE LIMITED
02.2002 - 11.2002
Service Advisor
Automotive Manufacturers Private Limited
05.1996 - 01.2002
Diploma of Education - Automobile/Automotive Mechanics Technology/Technician