Bryce Hines
Oldfields
Summary
Energetic professional with a strong background in client assessment and treatment planning from my internship at Potomac Valley Guild. Proven ability to deliver exceptional customer service while managing records efficiently. Passionate about fostering positive relationships and enhancing mental health support through effective communication and therapeutic expertise.
Overview
13
13
years of professional experience
Work History
USPS Sub Contractor
Amy HInes
Old Fields
10.2020 - Current
- Delivered mail and packages to residential and commercial addresses daily.
- Sorted and organized mail by route and delivery sequence efficiently.
- Operated postal vehicles following safety regulations and traffic laws.
- Assisted customers with inquiries about services and package tracking.
- Maintained accurate records of deliveries and pickups throughout the day.
- Adhered to strict schedules to meet delivery deadlines consistently.
- Provided friendly customer service at all times while delivering mail.
- Scanned packages for delivery tracking.
- Delivered packages and letters to residential customers.
- Verified accuracy of addresses before delivering packages.
- Sorted mail to be delivered according to route and customer address.
- Provided assistance in sorting large volumes of mail at post office facility.
Internship Student
Potomac Valley Guild
Petersburg
06.2025 - 07.2025
- Assisted clients in developing coping strategies for mental health challenges.
- Maintained accurate client records using electronic health record systems.
- Collaborated with counselors to create individualized treatment plans.
- Monitored client progress and reported findings to the counseling team.
- Facilitated intake assessments to gather relevant client information efficiently.
- Created reports and other types of documentation, which often contained sensitive and confidential data.
- Answered incoming calls from clients, provided information about services available, and directed callers to appropriate resources.
- Greeted clients upon arrival at the office, collected intake forms, and verified insurance coverage.
- Assisted counselors in preparing documents for court hearings and reports for guardianship proceedings.
- Attended team meetings with counselors to discuss progress of client cases and provide feedback or suggestions when necessary.
- Assisted counselors in developing marketing materials such as brochures or flyers highlighting services available through the agency.
- Collaborated with other professionals such as psychiatrists, psychologists, social workers, teachers to ensure continuity of care for clients.
Student Teacher, Fifth Grade
Belington Middle School
09.2022 - 12.2022
- Worked hands-on with kids
- Learned the ins and outs of the education system
- Was given the opportunity to teach a class with someone watching
- Designed engaging lesson plans for diverse fifth-grade learners.
- Facilitated classroom discussions to enhance student participation and understanding.
- Managed classroom behavior using positive reinforcement techniques and strategies.
- Provided individualized support to students needing extra assistance or guidance.
- Maintained accurate records of attendance, grades, and other relevant data.
- Monitored student behavior in order to ensure a safe learning environment.
Delivery Driver
Gennaro's Pizza Place
Moorefield
07.2020 - 12.2021
- Working hands-on with people of all diversity
- Worked with customers
- Delivered, made, and served food
- Delivered pizzas promptly to customers in various locations.
- Communicated effectively with customers and restaurant staff.
- Managed cash and card transactions during deliveries.
- Assisted in packing orders for delivery accuracy.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
Old Fields
Ours's Farm
Old Fields
06.2013 - 08.2020
- Learned how to handle money
- Very hands-on work with long shifts
- Worked with animals on people in my community while also working with people around this side of the country
- Managed daily operations of farm activities and resource allocation.
- Coordinated planting, harvesting, and crop rotation schedules for optimal yield.
- Oversaw maintenance of farming equipment and ensured safety protocols were followed.
- Managed daily operations of business, including hiring and training staff.
- Ensured compliance with local, state, and federal regulations.
Education
true - Psychology
Davis And Elkins College
WV05-2026
Associate of Arts - Criminology
Davis And Elkins College
Elkins05-2026
Minor in Educational Psychology - Educational Psychology
Davis And Elkins College
Elkins05-2026
other - Psychology
Alderson Broaddus University
WV03.2022
Skills
- Client assessment
- Treatment planning
- Lesson design
- Customer service
- Record keeping
- Time management
- Communication skills
- Juvenile therapy
- Parenting skills educator
- Motivational interviewing
- Peer counseling
- Therapeutic expertise
- Self-care strategies
- Interventions
- Crisis response
- Social skills teacher
- Intervention planning
- Adolescent counseling
- Adolescent development
- Public speaking
- Criminal law
- Client records management
- Suicide risk assessments
- Counseling
- Mental health support
- Therapy
- Exceptional problem solver
- Learning disability awareness
Awards
- Two-time baseball West Virginia State Champion
- Bill Hunt Award for academics
- National Honor Society
- Ruby Memorial Scholarship for leadership and academics
- Deans list in 2022 for academics
- Presidential List in 2022 for academics
- Many sports lists such as all-state and all-Potomac Valley
Timeline
Internship Student
Potomac Valley Guild
06.2025 - 07.2025
Student Teacher, Fifth Grade
Belington Middle School
09.2022 - 12.2022
USPS Sub Contractor
Amy HInes
10.2020 - Current
Delivery Driver
Gennaro's Pizza Place
07.2020 - 12.2021
Old Fields
Ours's Farm
06.2013 - 08.2020
true - Psychology
Davis And Elkins College
Associate of Arts - Criminology
Davis And Elkins College
Minor in Educational Psychology - Educational Psychology
Davis And Elkins College
other - Psychology
Alderson Broaddus University