Summary
Overview
Work History
Education
Skills
Certification
Affiliations
References
Timeline
Generic

EMILY BEATTY

Ivins,UT

Summary

Experienced social worker with 16 years in substance abuse treatment, specializing in peer support and counseling. Skilled in creating effective treatment plans, facilitating group therapy, and maintaining detailed case documentation. Recent experience in customer service roles, demonstrating strong communication and problem-solving skills. Dedicated to client advocacy and improving community health.

Overview

21
21
years of professional experience
1
1
Certification

Work History

USPS Clerk

United States Post Office
Union, Washington
08.2022 - 09.2023
  • Enhanced customer satisfaction through proactive service and efficient payment processing.
  • Assisted customers with inquiries and complaints, ensuring professional resolution.
  • Collaborated with team members to achieve tasks efficiently and meet deadlines.
  • Utilized software programs to generate reports, labels, and forms.

USPS Clerk

United States Post Office
Lilliwaup , WA
12.2020 - 08.2022
  • Managed customer inquiries and complaints professionally, ensuring effective resolutions.
  • Organized filing systems for confidential documents to ensure security.
  • Assisted customers with inquiries and complaints, maintaining professionalism

Rural Mail Carrier

EVO Transportation
Union, Washington
04.2019 - 05.2020
  • Ensured safe and timely delivery of mail by adhering to established routes.
  • Responded promptly to emergency situations when called upon.
  • Communicated effectively with supervisors regarding route progress or changes.

Substance Abuse Counselor

Southwest Behavioral Health Center
St. George, Utah
11.2012 - 10.2015
  • Developed comprehensive treatment plans and facilitated group therapy for substance abuse clients.
  • Reviewed and assessed clients' progress against measurable goals outlined in care plans.
  • Evaluated clients' mental and physical conditions through interviews and record reviews to determine program suitability.
  • Developed aftercare plans for clients transitioning out of treatment programs.
  • Advised families on how to support their loved one throughout the recovery process.

Services Specialist

Grace Mary Manor/Salt Lake County Housing
Salt Lake City, Utah
03.2008 - 07.2008
  • Supported chronically homeless clients in achieving stable housing through effective case management.
  • Assisted clients in scheduling and attending appointments to ensure access to services.
  • Employed harm reduction model as LSAC, supporting chemically dependent clients effectively.
  • Guided clients in understanding lease guidelines to promote housing stability.

Sufficiency Case Manager

Housing Authority of Salt Lake County
Salt Lake City, Utah
11.2007 - 03.2008
  • Managed caseload of approximately 50 clients receiving Section 8 housing to promote self-sufficiency.
  • Facilitated financial and homeownership workshops, teaching budgeting, resume writing, employment search, and credit repair skills.
  • Reviewed client escrow account activity, adhering to relevant policies and regulations.
  • Participated in the Housing Authority Hearing Committee, assisting in eligibility and eviction determination.

Substance Abuse Counselor

Horizon House/SBHC
Cedar City, Utah
07.2002 - 05.2007
  • Co-designed and implemented Intensive Outpatient treatment program in Residential and IOP settings.
  • Facilitated group sessions utilizing diverse therapeutic modalities to support recovery.
  • Conducted individual and family meetings to aid clients in recovery processes.
  • Performed case management as part of a multi-disciplinary team including psychiatrists and probation officers.

Education

Bachelor of Science - Psychology

Southern Utah University
Cedar City, Utah
05.2007

Skills

  • Peer support and counseling
  • Crisis intervention
  • Case documentation
  • Interpersonal and effective communication
  • Time management
  • Active listening
  • Conflict resolution
  • Client assessment
  • Treatment planning
  • Group counseling
  • Case management
  • Team collaboration
  • Community outreach
  • Addiction education
  • Community referral

Certification

  • Substance Use Disorder Counselor: State of Utah #6388906-6006
  • Continued Education trainings to re-establish Utah Licensing, with focus on ethics, suicide prevention and peer support.

Affiliations

  • 2000-2002 President of Friends for Serenity (Contact Lesli Arnold (801) 824-4838) Coordinating fundraisers and activities for a non-profit organization that assists people in substance abuse recover to give back to the community as well as learn how to have fun in sobriety.
  • 2003-2004 Member of the Community Peer Review Board (Contact Richard Bauer (435) 592-9335). Member of the community that worked with Adult Probation and Parole to review offender's probation violations and assist in determining alternative events in Lieu of prison or Jail.
  • 2013-2015 Peer Support/Alumni Coordinator: Facilitated and managed Peer Support groups to assist in promoting long term recovery. (Contact Michael Cain (435) 669-9171)
  • Research experience: Studied the effectiveness of the Adult SASSI-III in determining treatment level and diagnostic recommendations.

References

  • Lesli Riggs-Arnold- Southwest Behavioral Health Center/ lesli_s@msn.com/ (801) 824-4838
  • Rose Marshall- United States Postal Service/ rosemary.marshall@usps.gov/ (360) 643-1891

Timeline

USPS Clerk

United States Post Office
08.2022 - 09.2023

USPS Clerk

United States Post Office
12.2020 - 08.2022

Rural Mail Carrier

EVO Transportation
04.2019 - 05.2020

Substance Abuse Counselor

Southwest Behavioral Health Center
11.2012 - 10.2015

Services Specialist

Grace Mary Manor/Salt Lake County Housing
03.2008 - 07.2008

Sufficiency Case Manager

Housing Authority of Salt Lake County
11.2007 - 03.2008

Substance Abuse Counselor

Horizon House/SBHC
07.2002 - 05.2007

Bachelor of Science - Psychology

Southern Utah University

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