Hiral Patel
Bradenton,FL
Overview
5
5
years of professional experience
Work History
Optical Technician and Front Desk Receptionist
Eye Care Family Vision Center
Bradenton, Florida
01.2021 - Current
- Created detailed reports summarizing test results and analysis findings.
- Maintained a clean work environment in accordance with safety regulations.
- Ensured that all safety protocols were followed while operating machinery.
- Completed administrative tasks related to record keeping and documentation.
- Adhered to company policies and procedures related to safety regulations.
- Trained new employees on proper use of equipment and techniques.
- Verified insurance eligibility for patients.
- Ensured compliance with HIPAA regulations regarding confidentiality of patient information.
- Resolved customer complaints promptly and professionally while adhering to company policies.
- Performed basic vision tests, such as colour blindness testing and visual acuity screening.
- Provided general administrative support including filing paperwork, ordering office supplies.
- Greeted customers and provided excellent customer service.
- Ensured all areas were clean, organized and stocked with appropriate supplies.
- Answered phones, scheduled appointments and managed patient information in the computer system.
- Ordered contact lenses according to doctor's prescription.
Tutor English and Math
Kumon Learning Center
Bradenton , FL
11.2019 - 12.2021
- Monitored student performance on assignments and assessments throughout the year.
- Created a positive learning environment that was conducive to student success.
- Provided comprehensive feedback on student progress, including areas for improvement and successes.
- Helped students develop critical thinking skills by engaging them in interactive dialogue about challenging concepts.
- Adapted teaching methods according to the individual needs of each student.
- Provided guidance on essay structure, sentence structure, spelling and grammar mistakes during review sessions with individual students or small groups of them.
- Instructed students on proper techniques for solving problems in mathematics.
- Communicated effectively with parents about student progress.
- Collaborated with teachers and parents to develop strategies for improving student performance in math classes.
Education
Associate of Science - Health Sciences
State College of Florida, Manatee-Sarasota
Bradenton, FL05-2022
Bachelor of Science - Pre-Medicine
University of South Florida
Tampa, FLSkills
- Customer Service
- Insurance processing
- Paperwork management
- Insurance Billing
- Patient testing
- Patient Recordkeeping
- Medical terminology proficiency
- Customer Education
- Appointment Setting
- Appointment Scheduling
- Diagnostic Imaging
- Payment Collection
- Work Order Preparation
Languages
Gujarati
Professional
Spanish
Elementary
Timeline
Optical Technician and Front Desk Receptionist
Eye Care Family Vision Center
01.2021 - Current
Tutor English and Math
Kumon Learning Center
11.2019 - 12.2021
Associate of Science - Health Sciences
State College of Florida, Manatee-Sarasota
Bachelor of Science - Pre-Medicine
University of South Florida
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