Pamela Sheets
Catonsville,MD
Summary
- Managed phone calls and handled inquiries
- Knowledgeable in the use of common office equipment and EPM and EHR software
- Calendar management , scheduling and data entry
- Sensitive personal data meticulously recorded using appropriate security protocols
Overview
43
43
years of professional experience
Work History
Front Desk Receptionist/Optical Tech
Professional Vision Of Ellicott City
Ellicott City , MD
1999.09 - 2021.12
- Performed front office duties which included appointment scheduling for 4 optometrists.
- Patient registration
- Experience with EPM and EHR
- Assisting doctor with patient care
- Worked with public by answering phone and handling inquiries
Billing Clerk
Quest Diagnostics
Halethorpe , MD
1998.06 - 1999.08
- Analyzed EOB and recorded insurance payments to patient accounts in timely manner
- Ensured security of confidential patient information
- Adjusted accounts for approved write offs
- Obtained position of 1 of top 3 processors
Front Desk
Professional Vision Of Ellicott City
Ellicott City , MD
1984.06 - 1998.05
- Performed front office duties which included scheduling patient appointments
- Patient registration
- Recording patient payments
- Assisting optometrist with patient care
Payroll Clerk
C R Daniels
Ellicott City , MD
1978.07 - 1983.12
- Responsible for weekly payroll
- Performed entry and processing of payroll data
- Protected employee privacy and payroll operations by keeping all information confidential
Education
High School Diploma -
Western Vocational Technical School
Catonsville, MDHigh School Diploma -
Catonsville High School
Baltimore, MDSkills
- Data Entry and Database Software
- Records Management
- Scheduling and Calendar Management
- Payment Processing
- Reliable and Punctual
- Billing and Invoicing
- Data Entry
- Digital File Transmission
- Basic Math
Timeline
Front Desk Receptionist/Optical Tech
Professional Vision Of Ellicott City
1999.09 - 2021.12
Billing Clerk
Quest Diagnostics
1998.06 - 1999.08
Front Desk
Professional Vision Of Ellicott City
1984.06 - 1998.05
Payroll Clerk
C R Daniels
1978.07 - 1983.12
High School Diploma -
Western Vocational Technical School
High School Diploma -
Catonsville High School
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