Hiram Torres
WINTER GARDEN,FL
Summary
Dynamic Customs and Border Protection Officer with extensive investigative skills and a strong commitment to public safety. Successfully evaluated shipments and enforced compliance with customs regulations, contributing to a significant reduction in illegal activities. Proficient in crisis management and document examination, ensuring the integrity of border security operations.
Overview
43
43
years of professional experience
Work History
Customs and Border Protection Officer
US Customs and Border Protection
12.2002 - 01.2025
- Explained laws and regulations to travelers and distributors and promoted comprehension to foster adherence to requirements.
- Evaluated shipments to determine duty and taxes due, completed applicable paperwork and informed individuals of expected liabilities.
- Developed, planned and participated in tactical operations.
- Supported law enforcement agencies by providing accurate and timely data regarding illegal activity and testimony to facts related to cases.
Armed Security Officer Supervisor - Captain
Navarro Security Group
02.2000 - 12.2002
- Responded quickly to incidents and assessed active situations for security concerns.
- Checked personnel ID badges and issued temporary credentials to visitors.
- Operated communication equipment to maintain contact with other security personnel during emergency calls.
- Underwent and maintained firearms certification in compliance with state laws and organizational standards.
- Performed hourly patrols of building areas, parking lots and facility grounds.
- Cooperated with security personnel and law enforcement to share information and coordinate responses to security incidents.
Hospital Security Officer
The Mount Sanai Hospital
05.1993 - 07.1995
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
- Monitored CCTV cameras and alarm systems for security breaches.
- Responded quickly to emergency situations to assess and deflect issues.
US Marine
United States Marine Corps
02.1982 - 12.1986
- Upheld code of conduct and maintained professionalism in stressful situations.
- Coordinated with unit leadership and direct superiors for taskings and managed subordinates to execute.
- Maintained required level of proficiency in use of firearms.
- Maintained awareness of subordinates' personal problems and shortcomings, supporting personal and professional growth.
Education
Graduate Certificate - Immigration & Customs
Federal Law Enforcement Training Center
Glynco, Ga.04-2023
Skills
- Investigative skills
- Public safety
- Customs regulations
- Surveillance techniques
- Firearms handling
- Crisis management
- Patrol procedures
- Incident reporting
- Law enforcement
- Vehicle inspection
- Intelligence analysis
- Cultural awareness
- Document examination
- Immigration laws
- First aid training
- Threat assessment
- Radio communication
- Drug interdiction
- Interview techniques
- Physical fitness
- Security systems
Accomplishments
Acting CBP Supervisor 12/2014 to April 2015 of the Passenger Operations Command Center at Miami International Airport.
- Supervised team of 37 staff members.
Languages
Spanish
Native or Bilingual
Timeline
Customs and Border Protection Officer
US Customs and Border Protection
12.2002 - 01.2025
Armed Security Officer Supervisor - Captain
Navarro Security Group
02.2000 - 12.2002
Hospital Security Officer
The Mount Sanai Hospital
05.1993 - 07.1995
US Marine
United States Marine Corps
02.1982 - 12.1986
Graduate Certificate - Immigration & Customs
Federal Law Enforcement Training Center
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