Joshua King
Agronomics Technician
Chesapeake,VA
Summary
A committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. A highly-motivated employee with a desire to take on new challenges. Strong worth ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively as part of a team and quickly mastering new skills.
Overview
3
3
years of professional experience
3
3
IT/Cyber Entry-Level Certifications
4
4
Years of exceeding within customer service industries
2
2
years of post-secondary education
Work History
Agronomic Technician
NaturaLawn of America
Virginia Beach, VA
08.2021 - 05.2023
- Educated customers about the company's products and services to present service upgrade opportunities.
- Traveled to 180 field locations per month to evaluate equipment and performance.
- Followed safety practices to safeguard against injury and damage to property.
- Managed quality control and maintained a high level of customer satisfaction.
- Consulted with customers regarding needs and addressed concerns.
- Discussed options with customers, helping each make optimal choices for individual needs.
Health Insurance Broker
Teleperformance
Virginia Beach, VA
11.2020 - 01.2021
- Fielded inbound calls from customers inquiring about alternative insurance options to generate sales opportunities.
- Calculated premiums and established payment methods.
- Processed changes in insurance policies and periodically reassessed client needs.
- Analyzed clients' needs and financial situations to customize insurance policies for individual necessity.
- Developed excellent rapport with custom builders to expand opportunities for growth.
Licensed Insurance Agent
Bankers Life & Casualty Insurance
Virginia Beach, VA
12.2019 - 11.2020
- Pursued continued professional development through insurance workshops, course and webinars.
- Upsold products to policyholders and potential new clients.
- Provided leadership and training for new agents regarding industry best practices and company policies.
- Conducted meetings or phone calls with potential clients to present insurance policies and answer questions.
- Pursued new clients through various marketing strategies to grow existing portfolio of policyholders.
- Received underwriting approvals after accurately completing applications for insurance coverage.
- Developed fact-finding interviews to determine need for coverage.
Education
Master of Arts - Strategic Communications
Regent University
Virginia Beach, VA 01.2021 - 05.2023
Bachelor of Arts - Criminal Justice & Sociology
Bethel University
Mishawaka, IN01.2019
Skills
- Time Management
- Analytical Thinking
- User Support
- Problem-Solving
- Strong Interpersonal and Communication Skills
- Team Building
- Customer Service
- Critical Thinking
- Microsoft Office
- Customer Relations
- Dependable and Responsible
Certification
- ITF+, CompTIA - 2022, ID: COMP001022088203
- Introduction to Cybersecurity Tools & Cyber Attacks, Coursera, ID: MS6G4YMZC3SE
- Google Technical Support Fundamentals -2023- https://coursera.org/verify/7PTA4QTJFEYP
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Success is not final; failure is not fatal: It is the courage to continue that counts.
Winston S. Churchill
Timeline
Agronomic Technician
NaturaLawn of America
08.2021 - 05.2023
Master of Arts - Strategic Communications
Regent University
01.2021 - 05.2023
Health Insurance Broker
Teleperformance
11.2020 - 01.2021
Licensed Insurance Agent
Bankers Life & Casualty Insurance
12.2019 - 11.2020
- ITF+, CompTIA - 2022, ID: COMP001022088203
- Introduction to Cybersecurity Tools & Cyber Attacks, Coursera, ID: MS6G4YMZC3SE
Bachelor of Arts - Criminal Justice & Sociology
Bethel University
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