HIRE' TAYLOR
Topeka,KS
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
18
18
years of professional experience
1
1
Certification
Work History
MANAGER
Henry Ts Bar and Grill
10.2013 - Current
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Manager on Duty
The Bar'N Grill
09.2014 - 04.2023
- Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
- Trained employees in essential job functions.
- Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
GEN ED PARAPROFESSIONAL
Topeka High School USD 501
11.2020 - 02.2023
- Tutor and assist children individually or in small groups to help them master assignments and to reinforce learning concepts presented by teachers
- Use computers, audio-visual aids, and other equipment and materials to supplement presentations
- Take class attendance and maintain attendance records
- Supervise students in classrooms, halls, cafeterias, school yards, and gymnasiums, or on field trips
- Enforce administration policies and rules governing students
- Discuss assigned duties with classroom teachers to coordinate instructional efforts.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
Shift Manager
Chili's Bar and Grill
10.2005 - 04.2014
- Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities
- Kept employees operating productively and working on task to meet business and customer needs.
- Count money and make bank deposits
- Investigate and resolve complaints regarding food quality, service, or accommodations
- Monitor budgets and payroll records, and review financial transactions to ensure that expenditures are authorized and budgeted
- Establish standards for personnel performance and customer service
- Assess staffing needs, and recruit staff using methods such as newspaper advertisements or attendance at job fairs.
- Exercised composure under pressure and in escalated customer service scenarios.
Education
High School Diploma -
TOPEKA HIGH SCHOOL
Topeka, KS04.2004
Skills
- Guest relations
- Customer service
- Problem solving
- Conflict resolution
- Time and money management
- Multitasking
- Team Building and recruiting
- Event planning and scheduling
- Strategic Planning
- Staff Development
- Business Administration
- Expense Tracking
- Policy Implementation
- Operations Management
Certification
National Restaurant Association Servsafe Certification
Hobbies
Will elaborate further upon interview.
Timeline
GEN ED PARAPROFESSIONAL
Topeka High School USD 501
11.2020 - 02.2023
Manager on Duty
The Bar'N Grill
09.2014 - 04.2023
MANAGER
Henry Ts Bar and Grill
10.2013 - Current
Shift Manager
Chili's Bar and Grill
10.2005 - 04.2014
High School Diploma -
TOPEKA HIGH SCHOOL
National Restaurant Association Servsafe Certification
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