Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Rehman Khalid

Bowling Green,Kentucky

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Strategic Information Technology Manager skilled in guiding navigation of modern technology. Accustomed to driving efficiency and effectiveness by developing, delivering and supporting strategic plans. Demonstrated skill in translating technical requirements to business solutions. Successful 5 year record of building positive relationships with internal and external stakeholders.

Overview

5
5
years of professional experience

Work History

IT Director

Kentucky Legal Aid
05.2023 - Current
  • Enhanced IT infrastructure by implementing strategic technology upgrades and streamlining system processes.
  • Implemented cybersecurity measures to protect sensitive company data and maintain compliance with industry standards.
  • Managed a team of IT professionals, providing mentorship and guidance to boost productivity and ensure project success.
  • Negotiated contracts with vendors, securing cost-effective services for the organization''s IT needs.
  • Managed the procurement process for IT hardware and software, ensuring timely delivery of necessary equipment to support ongoing projects.
  • Salesforce Administrator
  • Conducted regular audits of hardware inventory to ensure proper asset management across the organization''s technology infrastructure.

IT Technician I

Hatch Stamping
09.2022 - 04.2023
  • Mentored junior technicians in maintenance, repair and reporting duties.
  • Spread out articles or materials and examined for holes, tears and other defects.
  • Suggested specialized fixtures, test equipment and procedures for failure analysis.
  • Install and configure computer systems, printers, and other peripherals
  • Recommend improvements in security systems and procedures.
  • Authored documentation for system configuration and troubleshooting.
  • Implemented, developed and tested installation and update of file servers, print servers and application servers.
  • Maintained office PCs, networks and mobile devices.

Team Supervisor

Macy’s Logistics
03.2019 - 06.2022
  • Interacted with cross-functional support groups to manage day-to-day operations and identified and resolved operational problems using defined processes, expertise and judgment.
  • Documented coaching and development sessions, corrective actions and performance improvement plans to help staff meet key performance indicators.
  • Supervised team members to confirm compliance with set procedures and quality requirements.
  • Communicated policy updates and company information through team meetings, huddles and one-on-one development sessions.
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
  • Managed performance reviews for 30 employees, analyzing individual employee achievements and overall trends in workforce execution metrics.

Education

Bachelor of Science - Cybersecurity and Network Management

Murray State University
05.2023

Associate - Applied Science, Computer Information Technology, Computer Security Track

Southcentral Kentucky Community And Technical College
12.2020

Skills

  • Computer Hardware
  • Network Security
  • Operating System (Windows, Mac)
  • File System
  • Firewall/IDS/IPS
  • Mobile Device Management
  • Azure
  • Remote Management
  • Digital Forensic
  • AWS

Languages

English
Full Professional
Urdu
Native or Bilingual

Timeline

IT Director

Kentucky Legal Aid
05.2023 - Current

IT Technician I

Hatch Stamping
09.2022 - 04.2023

Team Supervisor

Macy’s Logistics
03.2019 - 06.2022

Bachelor of Science - Cybersecurity and Network Management

Murray State University

Associate - Applied Science, Computer Information Technology, Computer Security Track

Southcentral Kentucky Community And Technical College

Similar Profiles

CREATE PROFILE
Rehman Khalid