Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
3
3
years of professional experience
1
1
Certification
1
1
years of post-secondary education
Work History
Director of Technology
McDonald's
03.2025 - Current
Daily Management of all technology across 21 McDonald's locations in GA and FL. Manage new technology initiatives and maintain current hardware and software to McDonald's corporate standards.
Operation Technology Professional
McDonald's
05.2023 - Current
Manage technology supporting the daily operations of restaurant.
Make repairs, replace, install, upgrade registers, servers, and other equipment
Manager
McDonald's
05.2020 - 05.2023
Run Shifts, Provide crew with needed training, provide assistance with truck orders, provide assistance with maintenance
Education
Bachelor's degree - Computer Science
Colorado Technical University-Online, Colorado Springs, CO
09.2025 - Current
High school diploma -
Upson-Lee High School, Thomaston, GA
08.2015 - 05.2020
Skills
POS
Android support
Leadership
Operating systems
Custom software application support
Equipment troubleshooting
Server hardware support
Organizational skills (2 years)
Peripheral hardware support
Vendor relationship management
Software maintenance
Mobile device support
On-site technical support
Hardware support
Computer networking
Network hardware support
Windows support
Computer hardware
POS systems
Software troubleshooting
Certification
Operation Technical Person Level 3, McDonald's, August 2023 to Present