Hirshan Singh
Rosharon,TX
Summary
Adept at navigating high-pressure environments, I enhanced team performance and customer satisfaction at Domino's Pizza through effective problem-solving and employee training. My expertise in cash handling and fostering positive workplace culture significantly contributed to operational efficiency and compliance with safety standards, demonstrating my ability to lead and innovate.
Overview
1
1
year of professional experience
Work History
Shift Manager
Domino's Pizza
04.2024 - 01.2025
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Promoted a positive work environment through open communication and constructive feedback.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
- Handled emergency situations with a calm demeanor, ensuring the safety of both customers and employees during critical incidents.
- Exercised composure under pressure and in escalated customer service scenarios.
- Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
Education
Iowa Colony High School
Iowa Colony, TX05-2026
Skills
- Cash handling
- Decision-making
- Customer service focus
- Employee training
- Opening and closing procedures
- Punctual and reliable
- Energetic and enthusiastic
- Handling customer complaints
- Training and mentoring
- Payment processing
Languages
Punjabi
Native or Bilingual
English
Native or Bilingual
Interests
- Martial Arts - TaeKwanDo black belt
- Gym Workouts
- Team Sports - High school Football-Outside Linebacker
- Swimming
Timeline
Shift Manager
Domino's Pizza
04.2024 - 01.2025
Iowa Colony High School
Similar Profiles
Hayden AlldredgeHayden Alldredge
Pizza Delivery Driver at Pizza Hut - Domino's PizzaPizza Delivery Driver at Pizza Hut - Domino's Pizza
Emre DursunEmre Dursun
General Manager at JIA Pizza Inc dba Domino's PizzaGeneral Manager at JIA Pizza Inc dba Domino's Pizza
QUINN CLARKEQUINN CLARKE
Assistant Manaer/GM in Training at Perfect Pizza Pie, Inc Dba Domino's PizzaAssistant Manaer/GM in Training at Perfect Pizza Pie, Inc Dba Domino's Pizza
PETER IRVING GREENPETER IRVING GREEN
General Manager at Domino's Pizza dba Lewisburg Pizza LLCGeneral Manager at Domino's Pizza dba Lewisburg Pizza LLC
Channell McCallChannell McCall
Healthcare Revenue Cycle Analyst at Sullins Johnston Rohrbach & MagersHealthcare Revenue Cycle Analyst at Sullins Johnston Rohrbach & Magers