Hirshan Singh
Domino's Pizza
Rosharon,TX
1
year of professional experience
Adept at navigating high-pressure environments, I enhanced team performance and customer satisfaction at Domino's Pizza through effective problem-solving and employee training. My expertise in cash handling and fostering positive workplace culture significantly contributed to operational efficiency and compliance with safety standards, demonstrating my ability to lead and innovate.
Work History
Shift Manager
9 Months- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Promoted a positive work environment through open communication and constructive feedback.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
- Handled emergency situations with a calm demeanor, ensuring the safety of both customers and employees during critical incidents.
- Exercised composure under pressure and in escalated customer service scenarios.
- Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
Education
- Member of National Honor Society
- 6.2 GPA
- Ranked in Top 2% of class
Skills
Cash handling
Decision-making
Customer service focus
Employee training
Opening and closing procedures
Punctual and reliable
Energetic and enthusiastic
Handling customer complaints
Training and mentoring
Payment processing
Languages
Punjabi
Native or Bilingual
English
Native or Bilingual
Interests
Martial Arts - TaeKwanDo black belt
Gym Workouts
Team Sports - High school Football-Outside Linebacker
Swimming
Timeline
Shift Manager
Domino's Pizza
04.2024 - 01.2025Read More
Iowa Colony High School
Read More