Hisham Benmansour
Keller
Summary
Security Officer who is on time, focused, and reliable. Knowledgeable in security systems and observant on patrol. Works well alone, as well as with a team and keen on ensuring safety and efficiency. Works well to assist clients in need and prioritizes communication as a tenet to upholding strong teamwork with leadership and fellow employees. Has a drive to gain new knowledge and learn from others while striving to make next steps in professional and personal life.
Overview
4
4
years of professional experience
Work History
Security Officer
Allied Universal Security Services
05.2024 - Current
- Performed both indoor and outside patrols at two different worksites.
- Observed and Reported any suspicious activity and public safety concerns.
- Wrote detailed Incident Reports when an incident occurred onsite.
- Escorted contract workers onsite and maintained security for client property.
- Held post for overseeing client delivery dock at two different worksites. Ensured lower level security, notified client of received deliveries, and logged delivery driver information.
- Held a post for overseeing worksite and security officer activity. Logged hourly activity, kept track of posts, and filled in shift call outs, while keeping communication with security leaders. Answered security officer questions and concerns, monitored cameras, kept track of alarms, filed reports to janitorial and engineers for site issues to be fixed, and submitted end of day reports to team leadership.
- Trained new security officer hires on a variety of posts.
- Checked on well-being of priority rooms on worksite hourly.
- Handled client access cards and resolved any issues with them.
- Worked well with fellow security officers to ensure safety and diligence on worksite, while meeting client needs.
ORDER FULFILLMENT ASSOCIATE
Home Depot
08.2023 - Current
- Received and reviewed new orders, located requested merchandise, and promptly initiated processing.
- Followed procedures at all times for personal and team safety.
- Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
- Reconciling orders to confirm accuracy.
- Worked other departments as needed for backup.
- Assist customers as needed within the store.
- Help lot loaders with customer merchandise loading.
- Utilized machinery such as Forklifts, Reach Trucks, Electric Ladders, Electric Pallet Jacks, Table Saws, and Panel Saws.
- Loaded deliveries into delivery trucks with forklift for shipment.
FOOD PREPARATION SHIFT LEAD
Rush Bowls
07.2021 - 07.2023
- Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Demonstrated punctuality and reliability in consistently arriving for scheduled shifts to meet service demands.
- Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
- Worked Cash Register
- Open and Closed Store – including handling & counting money
- Trained other Associates
- Managed Inventory Levels
- Resolved customer issues
- Traveled to various store locations as a consultant to new management for improvement opportunities
Education
Psychology
The University of Texas At Arlington
Arlington, TX01.2023
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Keller High School
Keller, TX05.2022
Law Enforcement I and II, Forensic Science and Psychology, Criminal Investigation
KCAL – Keller Center of Advanced Learning
01.2022
Skills
- Motivated Team Player
- Customer Interaction
- Willing to Learn
- Teamwork and Collaboration
- Detail-oriented
- Complex Problem-solving
- Reporting skills
- Punctuality
- Keen observer
- Security guard license
LANGUAGE
GERMAN - Conversational
Timeline
Security Officer
Allied Universal Security Services
05.2024 - Current
ORDER FULFILLMENT ASSOCIATE
Home Depot
08.2023 - Current
FOOD PREPARATION SHIFT LEAD
Rush Bowls
07.2021 - 07.2023
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Keller High School
Law Enforcement I and II, Forensic Science and Psychology, Criminal Investigation
KCAL – Keller Center of Advanced Learning
Psychology
The University of Texas At Arlington
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