Taijah Turner
Hayward,CA
Summary
Results-driven Sales Associate recognized for delivering exceptional customer satisfaction and driving retention through high-quality service. Expertise in analyzing client needs and promoting tailored product recommendations, coupled with a proven ability to lead teams in busy retail environments. Strong interpersonal skills foster lasting relationships, while a vigilant approach ensures security across diverse settings. Demonstrates effective conflict de-escalation and collaboration with law enforcement to maintain safety and minimize theft incidents.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Security Officer
Brosnan Security
San Leandro, CA
12.2023 - 10.2024
- Reported safety hazards for remediation response.
- Provided escorts for visitors as needed throughout the facility.
- Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
- Adhered to daily patrol schedules to support consistent security presence throughout property.
- Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
Security Officer
Allied Universal Security Services, Systems and Solutions
San Francisco, CA
01.2018 - 11.2023
- Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
- Reviewed guest identification and employee credentials to authorize entry onto premises.
- Documented security-related situations and submitted in-depth reports to superiors.
- Inspected parking lot to verify parking permits and ticketed or towed unauthorized vehicles.
- Enforced security regulations and escorted non-compliant individuals to private areas for processing.
Sales Lead
Finish Line
Dublin, CA
09.2018 - 11.2018
- Maintained an extensive knowledge of competitors, their offerings and their presence in assigned territory
- Exceeded sales goals and market competitions through effective negotiation of product and material pricing, freight and delivery rates and employee payment terms
- Led customer product implementations
Sales Associate
Lids
Livermore, CA
02.2017 - 11.2018
- Developed positive customer relationships through friendly greetings and excellent service
- Quickly and efficiently resolved customer issues and requests to achieve improved satisfaction scores
- Stocked shelves and supplies and organized displays
- Identified and addressed complex problems affecting the organization, contributing positively to business development
Education
High School Diploma -
Piedmont Adult School
Oakland, CA06.2018
Skills
- MERCHANDISING
- POS
- POS SYSTEMS
- STOCKING
- NATURAL
- Security
- Surveillance
- Analysis Skills
- Cash Handling
- Business Development
- Customer-oriented
- Active listening skills
- Retails Sales
- POS systems knowledge
- Upselling techniques
- Shipment processing
- Natural leader
- Motivated team player
- Personable
- Merchandising understanding
- Excellent people skills
- High energy
- Stationary surveillance
- Personnel screening
- Identification verification
- Premises patrol
- Metal detector operation
- Emergency response
- Access badge distribution
- Patrol operations
- CCTV surveillance
Certification
Guard Card
Timeline
Security Officer
Brosnan Security
12.2023 - 10.2024
Sales Lead
Finish Line
09.2018 - 11.2018
Security Officer
Allied Universal Security Services, Systems and Solutions
01.2018 - 11.2023
Sales Associate
Lids
02.2017 - 11.2018
High School Diploma -
Piedmont Adult School
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